FREE ONLINE DICTIONARIES

• Phrase Translator
• Answers.com includes abreviations, a business and a small business encyclopedia, a thesaurus and specialized dictionaries in arts, banking, entertainment, food, government, health, legal, leisure, military, people, real-estate, religion, science, shopping, sports and travel.
• Dictionary.com includes a powerful thesaurus
  and basic translations into Arabic, Chinese (Simplified and Traditional), Czech, Danish, Dutch, Estonian, Finnish, French,German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Brazil and Portugal), Romanian,Russian, Slovak, Slovenian, Spanish, Swedish and Turkish.



• Recommended
  Inter-Active Terminology for Europe (IATE): Inter-institutional terminology database of the European Commission
• Excellent Thesaurus and Columbia Electronic Encyclopedia and Wikipedia



• Portal: Provides Multiple Definitions from Unabridged Dictionary.com, American Heritage Dictionary, Online Etymology Dictionary, WordNet as well as Translations from Kernerman English Multilingual Dictionary: Arabic, Chinese, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Potuguese (Brazil and Portugal), Romanian, Russian, Slovak, Slovenian, Swedish, and Turkish
  


• Google Dictionary
  
• Wikipedia
• Longman Dictionary of Contemporary English Online
• The Free Dictionary.com: Free Multi-Source English Dictionary, Thesaurus and Translator
• YourDictionary.com: Dictionary Portal for over 100 languages
• The Collaborative International Dictionary of English
• Word Reference: English, French, Italian and Spanish
• Princeton Hyperdictionary: Thesaurus and Medical Dictionary
• Merriam-Webster OnLine
• Synonyms
• Open Directory Project
• Words Starting With ...
• Find English Words Starting or Finishing with ...
• Find dictionary words for crossword puzzles, code words and word games like Scrabble ^®, Upwords^® and Jamble

• Astronautics Vocabulary: Term Definitions and Translation English-French
• Financial Glossary, Yahoo
• Chemistry & Environmental Dictionary
• Global Information System on Fishes and Biodiversity
  in English, French, German, Spanish, Portuguese, Italian, Chinese and other languages
  Features 20700 Species, 267600 Common Names, 46400 Pictures, 42100 references
• Medical Dictionary: Medical Terms, Pharmaceutical Drugs, Healthcare Equipment, Medical Conditions, Medical Devices & Abbreviations
• Legal Dictionary
• Multi-Media, Computer and Internet Technology Dictionary
• Computer and IT Dictionary
• Beilstein English-German Dictionary of Organic Chemistry

• Portal: Provides Multiple Definitions from Unabridged Dictionary.com, American Heritage Dictionary, Online Etymology Dictionary, WordNet as well as Translations from Kernerman English Multilingual Dictionary: Arabic, Chinese, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Potuguese (Brazil and Portugal), Romanian, Russian, Slovak, Slovenian, Swedish, and Turkish
  
• European Commission Terminology Database
• Provides word and phrase definitions and excellent translations in multiple domains including business and competition, communications, culture, defense, diplomacy, economics, education, finance, government, health, law, politics, religion, science, social Affairs, technology and trade
• Current languages: Bulgarian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latin, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovanian, Spanish and Swedish
• Used in the EU institutions and agencies for the collection, dissemination and shared management of EU-specific terminology.
  
• The project partners are the European Commission, Parliament, Council, Court of Justice, Court of Auditors, Economic & Social Committee, Committee of the Regions, European Central Bank, European Investment Bank and the Translation Centre for the Bodies of the EU.
  


• TV5: Definitions, Synonyms, French-English, English-French
• Wikipedia: Chinese, English, French, German, Italian, Polish, Potuguese, Russian, Spanish
Word Reference: English, French, Italian and Spanish
• 20 Ways to Say Thank You and Best Regards in 23 Other Languages

• Recommandés:
  Grand portail lexical: morphologie, lexicographie, étymologie, synonymie, antonymie, proxémie, concordance
  
  Dictionnaire des synonymes et antonymes français: Laboratoire CRISCO, Université de Caen
  
  Lire cet important avertissement avant toute consultation
  Taper l'unité lexicale recherchée, puis "Entrée" : 
  
  
  Cette unité lexicale peut être un mot (exemple : truc) ou une expression (exemple : à côté).
  Elle doit être tapée en minuscules, sauf si des majuscules sont nécessaires (exemple : Dieu).
  Vous n'êtes pas obligé de taper les accents, le programme les mettra à votre place, sauf cas ambigu, exemple : "pécheur" et "pêcheur".
  NB : "abime" sera interprété comme "abîme", et non "abîmé".
  
  
• La base de données terminologiques de l'Union européenne: Portail riche de contenu; excellentes définitions et traductions d'expressions techniques et professionnelles
  Les langues et l'Europe
  Ce portail est organisé de manière thématique. Choisissez, dans le menu de gauche, les thèmes qui vous intéressent: diversité linguistique, apprentissage des langues, enseignement des langues, traduction, interprétation et technologies linguistiques. Dans chaque thème, cliquez ensuite sur les rubriques que vous voulez consulter. Elles varient selon le thème choisi: politiques, activités, financement, emploi, publications, services et «Quoi de neuf?».



• Atlas Sémantiques
• Synonymes: 300 000 synonymes, 50 000 antonymes sur 36 000 entrées
• Recherchez des mots ou des expressions dans les dictionnaires Collins et d'autres de renom
  
• Conjuguer un verbe en français, en allemand, en espagnol ou en anglais, avec sa définition et sa traduction
  
• Langue française et médias, Ministère de la culture, France
• Wiktionnaire, branche francophone du projet Wiktionary
  Dictionnaire libre. Plus de 900 000 articles décrivent en français les mots de 639 langues.
• TV5: définitions, synonymes, français-anglais, anglais-français
• Académie française: domaines, catégories et expressions régulières
• Comment s’excuser
• Grand dictionnaire terminologique du Québec: Riche de contenu
  Toutefois, la navigation est peu conviviale: difficile de reculer aux pages précédentes.
• Orthonet: dépanne, informe, explique l'orthographe, et corrige vos textes
• Liste des mots français commençant par ...
• Liste des mots français finissant par ...
• Lexique des racines, préfixes et suffixes des termes scientifiques et médicaux
• Le dictionnaire.com
• Dictionnaire des noms propres
• Le pluriel des noms propres et pronoms
• Noms propres en français
• Les noms propres / Proper Nouns / Proper Names
• Répertoire d'outils linguistiques et de moteurs de recherche
• Les normes, usages et règles de l'art des données
• Ligatures et lettres diacritées françaises - Caractères diacritiques



• Vocabulaire astronautique: définitions des termes et traductions français-anglais
• Excellent: Glossaire de l'économie et de la finance, Yahoo France
• Lexique de termes économiques
• Vocabulaire de l'économie et des finances
• Dictionnaire du commerce et de la finance anglais-français
  


• Lexique de termes informatique
• Dictionnaire informatique anglais-français
  


• Glossaire de biochimie
• Dictionnaire multilingue des termes médicaux
• Dictionnaire médical anglais-français



• Dictionnaire français-anglais; anglais-français
  
• Conjugaison anglaise
  
• Dictionnaire français-espagnol; espagnol-français
  
• Dictionnaire français-allemand; allemand-français
  
• Dictionnaire français-italien; italien-français
  
  
• Dictionnaire anglais-portugais; portugais-anglais
  
• Dictionnaire anglais-chinois; chinois-anglais
  
• Dictionnaire anglais-russe; russe-anglais
  


• French Accents Reference Chart

   Top of this page

• Baffled with MS Word 2007? Get quick professional online support from Richard Bowen. It may cost you as little as a dollar. Richard charges a reasonable $20 per hour for his time. You can run a tab or pay in advance through PayPal.

• Specific Examples of Address, Salutation, and Complimentary Closing
• 20 Ways to Say Thank You and Best Regards in 23 Other Languages
• Letter Closings
• Business Letter Closings
• LetterClosings.com
• List of Letter Closings and E-mail Goodbyes
• Professional Letter Closings
• Guide to Writing Invitations: Exploring Etiquette, Copy & Style
• Addressing Business Letters for Government Officials, Diplomats, Clergy, Armed Services, Educators, Attorneys and Physicians
• Catholics - Proper form in writing a letter
• How to Address Priests and Religious: Titles and Signs of Respect
• Writing Tips: Chicago Manual of Style
• Writing Tips: University of Nevada

  – Sentences and Structure
     1. Articles: When to use a, an, and the
     2. Comma Splices and fused sentences
     3. Dangling and Misplaced Modifiers: How to avoid using them incorrectly
     4. Prepositions: How they are used, and how to decide what to use
     5. Pronoun/Antecedent Agreement: Correct relationship
     6. Sentence Formulas: Simple, compound, complex, and compound-complex sentences
     7. Subject-Verb Agreement: How to make subjects and verbs agree
     8. Verb Tenses: When to use
  – General Writing
     1. Essay Organization: How to effectively organize an essay
     2. Interesting Introductions and Conclusions
     3. Thesis Statements: How to create and place one in a paper
     4. Transitions: How transitions connect ideas and paragraphs
     5. Writing About Literature: Ways to write about literature and analyze a text
  – Research
     1. Evaluating Sources: How to judge the credibility and effectiveness of a source
     2. How to Write an Abstract: What an abstract is and how it should be written
     3. Plagiarism: How to avoid plagiarism in writing and research
     4. Research Papers: How to begin writing a research paper
  – Style
     1. Sexist Language: Ways to avoid sexist and other exclusionary language
     2. Wordiness and the Passive Voice: How to eliminate wordiness
     3. Parallelism: How to use parallelism to improve the fluidity of an argument

• Letter Writing: Define your purpose, the first paragraph, the body of the letter, the final paragraph, achieve the right tone, adopt a clear layout, greetings and endings
• Tips for Keeping Your Writing User-Friendly
• Sample letters
• Useful Phrases
• How to Use Outlook 2007
• Outlook Archived Tips, alphabetically by title
• How to Use Outlook 2003
• General Writing Concerns (Planning/Writing/Revising/Genres)
• MIT Open Courseware, Writing and Humanistic Studies

The MIT Program in Writing and Humanistic Studies gives students the opportunity to learn the techniques, forms, and traditions of several kinds of writing, from basic expository prose to more advanced forms of non-fictional prose, fiction and poetry, science writing, scientific and technical communication and digital media.

• Writing a PhD Thesis: Practice and Pain
• On the dangers of revision; Revision Strategies of Student Writers and Experienced Adult Writers
• How writing shapes thinking and thinking shapes writing, Professor Kirsti Lonka, University of Helsinki, Finland
• Teaching Writing as a Process and Teaching Sentence-Level Syntax: Reformulation as ESL Composition Feedback
• Writing As A Process
• Peer Editing and Writing as Process
• NCTE Beliefs about the Teaching of Writing
• Strategic Writing: The Writing Process and Beyond in the Secondary English Classroom
• Writing Process Websites
• The Many Aspects of Writing
• why Teach Digital Writing? A Rhetorical View of Writing
• The Writing Process
• Writing As a Process, Writing Center, Bryan Campus

Understanding the assignment
Pre-drafting/Brainstorming
Planning
Drafting
Revising
Editing
Documentation Last glance/typo check
Using comments from a graded paper

• Lesson Plan: Writing as a Process
• Wiki as a Teaching Tool
• Laurie G. Kirszner and Stephen R. Mandell: Cengage Advantage Books: The Concise Wadsworth Handbook (Thomson Advantage Books), Spiral-bound, Wadsworth Publishing, 2007, ISBN: 1413030610

• La rédaction et la communication (Banque de dépannage linguistique du Gouvernement du Québec)
• Conjuguer un verbe en français, en allemand, en espagnol ou en anglais, avec sa définition et sa traduction
• Protocole de correspondence
• Writing Letters in French; Laying out the letter, greetings, closing the letter (formal and informal endings), addressing the envelope, applying for a job
• The good manners
• Sample Letters in French
• French Letter Closings
• Art de la correspondence : Comment commencer et terminer un courrier; formules de politesse
• Art de la correspondence : formules particulières
• Art de la correspondence : Titres des personnalités
• Art de la correspondence : comment s'adresser à une personnalité
• Rédaction de courrier

WEB SEARCH ENGINES: THE FASTER AND SMARTER WAYS

• Search Engines: How Do They Work?


• Fine-Tune Your Google Search Requests
  If you do extensive searches and use MS Windows Edit command within results, place the following in your Favorites or use as Home Page:
  Google Advanced Search with 100 Results in lieu of 10 by default.
• Google Advanced Search Demo


• Seven Ways to Work Faster on Slow Connections
• Web Searching Tips: Open Access Scholarly Research, Standard & Scholarly Search Engines, Metasearch, Deep Web and Multimedia (Audio, Video, Images)
• Google Advanced Search Demo
• Search Engine Technology: Theory & Practice Behind the Implementation of Search Engines
• Getting the Most Out of Search Engines: Google Advanced Search and More
• Fine-Tune Your Google Search Requests: If you do extensive searches and use MS Windows Edit command within results, place the following in your Favorites or use as Home Page:
  Google Set Google Advanced Search to 100 Results in Lieu of 10 by Default
• David Austin: How Google Finds Your Needle in the Web's Haystack
• Search Engine Comparisons
• Search Engine Watch: Great Searching Tips and Much More
• Internet Search Tools
• Sergey Brin & Lawrence Page: The Anatomy of a Large-Scale Hypertextual Web Search Engine
• Search Engine Submission Tips: Essentials Prerequisites & Placement Tips
• Search Engine Ratings and Reviews
• M. E. J. Newman: Power laws, Pareto distributions and Zipf's Law
• M. E. J. Newman: The structure and function of complex networks

Time Management and Team Productivity;
Career and life Planning

• Seminars
• Books
• Videos
• Articles
• Websites
• Books in French

• Time Management & Team Productivity
• Hands-on Workshop: Administrative Assistants & Executive Secretaries
• Advanced Seminar for Alumni of Admin. Assistants & Exec. Secretaries

• Herbert A. Shepard: Essence of a Proactive Life
• Herbert A. Shepard's Publications and Citations on Personal and Organizational Development

TIME MANAGEMENT WEBSITES

Seminal Work

• Time Management and Polychronicity:
  Comparisons, Contrasts, and Insights for the Workplace

• The Leader Within You
• Sharing a World-wide Perspective on Leadership
• Exploring the Artistry and Absurdity of Leadership

• Concerning Interruptions, Stephen B. Jenkins, NRC Canada, IEEE 2006
• Managing Interruptions and Distractions
• Distractions Affect All of Us, Dan Nielsen, COPA, Feb. 2009
• Effects of Realistic Distractions and Interruptions on Simulated Surgical Task Performance, Robin L. Feuerbacher, Oregon State U., June 2010
• Work Interruptions and Medication Errors, OU College of Nursing – Career Mobility, 2010
• The Effects of Interruptions on Task Performance,Annoyance, and Anxiety in the User Interface Brian P. Bailey, Joseph A. Konstan, and John V. CarlisUniversity of Minnesota

• Prerequisites for Shorter and More Productive meetings
• How to Schedule Group or Team Events Online with Doodle.com: Used for Board and Staff Meetings, Project Teamwork, Business Lunches, Conference Calls, Family and Class Reunions or Other Group Events.
• Effective Meetings Handbook by Yale University's School of Management
• Fundamentals of Effective Meetings: Basic Principles and Protocol
• The ABC's of Effective Meetings by University of Wyoming
• Effective Safety Meetings
• Tips for Leading Effective Team Meetings by University of Vermont
• Holding Effective Meetings
• Effective Meetings by David L. Sturges
• Running Effective Meetings
• Meetings of Success
• Running Effective Meetings
• Six Tips for More Effective Meetings
• Audioconferencing: Quick Reference Guide
• Tips for videoconference meetings
• Tips for Videoconferences
• Electronic Meetings - google References
• Robert's Rules of Order
  • How to Run an Effective Meeting Using Robert’s Rules
  • Why the Quaker-based Consensus is Better than Robert's Rules of Order
  • Outline of Robert's Rules of Order for the Senate of North-Dakota State University
  • Robert’s Rules of Order Made Simple Sonoma State University Academic Senate
  • Robert's Rules of Order by Princeton Model Congress (Oldest Model Congress in America)
  • How Business Is Conducted in Deliberative Assemblies
  • Making Meetings Work: Rules Governing Debate, Parliamentary Procedure by John A. Cagle
  • An Explanatory Guide to Robert's Rules of Order
  • Robert's Rules of Order Made Easy
  • Robert's Rules of Order Workshop Handout
  • Motion of the Day

• Conny, Beth Mende: The Pros and Cons of Setting Personal Deadlines
• Cartwright, Steve: What is Newin Microsoft Project 2000. New Scheduling Features.

• How to Say NO and Mean It; Stanford University
• How To Say Yes--How To Say No; University of Nebraska
• Saying "No" to Unfair Requests and Demands; Hampden-Sydney College, Hampden Sydney, VA
• Do's and Don'ts; School of Health Sciences, Clayton State University, Atlanta

• Setting Up Your Workspace
• Ergonomic Tips: Preventing Mouse Related Injury
• Iowa State U.: Sitting Down on the Job: Ergonomic Tips
• Cornell University: Ergonomic Guidelines for Workstations + Free Downloads
• Columbia University: How to Prevent Work-Related Musculoskeletal Disorders
• Organizing Your Workspace
• Creating an Effective Work Space Case Study

• Travel Warnings: US Secretary of State - Office of Risk Management
• Health Advisory: University of Chicago
• Travel Tips: The Citadel Military College
• Travel Tips: OSU Department of Public Safety

Stress

TIME MANAGEMENT BOOKS

• Martin, Alain Paul. Bringing Time to Life. Executive.Org.
• Martin, Alain Paul. Flawless Time Management Executive.Org, 2001.
• Shepard, Herb. Essence of a Proactive Life Executive.Org.
• Thorbjoern Mann: Time Management for Architects and Designers, W. W. Norton & Company, 2003, ISBN: 0393731332.

• Marion E. Haynes : Effective Meeting Skills, Crisp Learning; 1997, ISBN: 1560523859
• Joanna Gutmann : Taking Minutes of Meetings, Kogan Page, 2001, ISBN: 074943564X
• Brenda Miller Power: Taking Note: Improving Your Observational Notetaking, Stenhouse, 1996, ISBN: 1571100350
• Eli Mina: Mina’s Guide to Minute Taking Principles, Standards & Practical Tools, Eli Mina Consulting, 2004, ISBN: 0973442808
• Joe Pullis : Speedwriting for Notetaking and Study Skills, McGraw-Hill, 1990, ISBN: 0026851555

• Working With Difficult People, 25:52, 1/2" VHS, 109536-5, McGraw-Hill Training Systems, 1/19/1987.

• Alexander, Steve. E-mail as a Time-Saver. Computerworld. Framingham, Aug. 24 1998, 2  pages.
• Alonzo, Vincent. Planning Success - One Day at a Time. Incentive. New York, Oct.  1998, 3 pages.
• Anonymous. Time-Pacing Basics. Harvard Business Review. Boston, March/Apr. 1998, 2  pages.
• Cramer, James J. Early. Forbes, New York: 30 Nov. 1998, 2 pages.
• Dominguez, Linda R. What to Do When Being Overworked Leads to Procrastination. Workforce, Costa Mesa, Jan. 1999, 4 pages.
• Gordon, Mary. Waste, and Want Not. Forbes, New York, Nov. 30 1998, 3 pages.
• Jastrow, David. Virtual Class Saves Real Time. Computer Reseller News, Manhasset, May 25 1998, 2 pages.
• Lousig-Nont, Gregory. Survival Skills for Salespeople. Incentive, New York, Oct. 1998, 2 pages.
• Love, Thomas. A High-Tech Way To Save Time And Money. Nation’s business, Washington, June 1998, 2 pages.
• Martin, Justin. Ultra-wired. Fortune, New York, Aug. 3 1998, 4 pages.
• Needleman, Jacob. Tempus Fugit. Forbes, New York, Nov. 30 1998, 3 pages.
• Rothschild, Michael. Profit by the minute. Forbes, New York, Nov. 30 1998, 3 pages.
• Sullivan, Robert. Pick a Date—Any Date. Sales and Marketing Management, New York, March 1998, 2 pages.

• Martin, Alain Paul. Conjuguer le temps et la vie. Executive.Org.
• Martin, Alain Paul. La gestion du temps Executive.Org, 2001.
• Shepard, Herbert A. L'Essence d'une vie proactive, Executive.Org.

• Seminars
• Books
• Websites

TEAM BUILDING

Seminars

• New Manager & Team Leader Workshop
• Practical Leadership & Management Skills for Women

BOOKS

• Beckhard, Richard. Changing The Essence: The Art of Creating and Leading Fundamental Change. Jossey-Bass Publishers, San Francisco, 1992.
• Belasco, James A. and C. Ralph. Flight of the Buffalo: Soaring to Excellence, Learning to Let Employees Lead. Warner Books, Inc., New York, 1993.
• Dyer, William G. Team Building: Issues and Alternatives. Addison-Wesley Publishing Company, Massachusetts, 1977.
• Katzenbach, Jon R. and Douglas K. Smith. The Wisdom of Teams: Creating the High-Performance Organization. Harvard Business School Press, Boston, Massachusetts, 1993.
• Laiken, Marilyn. The Anatony of High Performing Teams: A Leader's Handbook Guidance . Series 6, The Ontario Institute for Studies in Education, OISE Press, Toronto, 1994.
• Luft, Joseph. Group Processes: An Introduction to Group Dynamics. Mayfield Company, Palo Alto, California, 1963.
• Quick, Thomas L. Successful Team Building. Amacom, American Management Association, New York , 1992.
• Schein, Edgar H. Process Consultation: Its Role in Organization Development. Addison-Wesley Publishing Company, Massachusetts, 1969.

DOCUMENT MANAGEMENT - DOCUMENT ORGANIZATION - DOCUMENT SEARCH
FILING SYSTEMS - FILE MANAGEMENT - FILE SEARCH
MY DOCUMENTS FOLDER - ARCHIVING

1. How to set up an effective filing system
   
2. How to File and Still Find Things
   
3. Creating Order in the Office
   
4. Iowa State University: Example of a File Classification System
   
5. Designing a Grants Filing System that Works
   
6. The Web Log as a Filing Cabinet
   
7. RFID File Tracking Software
   
8. Manual Filing Systems: Types, Color Coding Tips, Misfile Search Tips, Common Filing Problems & Solutions, Equipment Comparison
   
9. The need for filing systems, statutory requirements and initial planning steps
         Chapter 1: Getting started
   
10. Selecting the Right Filing System: Criteria and recommendations for the selection, implementation, and maintenance
    
11. Filing Systems: Selection and Structure
    
12. Filing Practices
    
13. Document Imaging vs. Paper Filing Systems?
    
14. What to Consider in Evaluating Your Document Capture Requirements
    
15. Internal revenue Service: Files Management
    
16. High Density Filing Systems - File Cabinets with Modular Shelving
    
17. Innovative Innovations: Giving you access to your documents any time, anywhere
    
18. Handling the Privacy Risks Associated with Electronic Access to Court Records
    
19. Web-based document management with HP's NetDocuments
    
20. Record Management Policy: Google Search List (.edu Selection)
    

    Case Studies of iKAN Virtual Document Center

21. Oil & Gas Company: Document Imaging Solution Integrated with Oracle
    
22. Financial Services, M&A, Private Equity: Handling Paper & Electronic Document Collaboration
    
23. Sugar Creek Group: Document Security, Disaster Prevention, and Rapid Access to Customer Files (Often from the Road)
    
24. Automotive Retailing: Back Office Applications at Multiple Dealerships
    


25. Metadata: Hidden Information in Microsoft Word Documents and Its Ethical implications
    
    
     IMPORTANT:
     How to Permanently Remove Hidden Data and Collaboration Data,
     such as Change Tracking and Comments,
     from Microsoft Word, Excel, and PowerPoint Documents
     Download add-in from Microsoft

• Coaching
  www.hrs.colostate.edu/cpp/user_guide/coaching.html
  Coaching: Ethical Guidelines
  Coaching Core Competencies
  


• Motivation
  The Human Relations Movement: Harvard Business School and
    the Hawthorne Experiments (1924-1933)
  How to Motivate, C.M. Sieverdes (Ed.), Clemson University
  How to Motivate Minimum Wage Workers, Douglas G. Swanson, Penn State University
  Successful Leaders Know How to Motivate Others
  Motivation Theories, State University of New York
  Motivation Theories, University of Mississipi
  Motivation Theories, University of Toronto
  Understanding Human Behavior, PPT Presentation by Prof. M. Brown, University of Alaska in Burbanks
  
  
• Team Motivation and Team Building
  John Adams: Successful Change: Paying Attention to the Intangibles
  Group Development: What Bion, Bennis, Shepard, Schutz, Drexler, and Sibbett Say About Us
  Sports Teams as a Model for Workplace Teams: Lessons and Liabilities
  Organizational Downsizing and Innovation
  Ed Schein’s Career Anchors:
  The UK Chartered Institute of Management Accountants
  Moving Forward
  
  
• Recruiting Interviews: Appropriate Questions, Offensives or Illegal Questions
  www.ocs.fas.harvard.edu/html/intview.html#the_interview
  www.cnr.colostate.edu/careers/interview.htm
  www.international-executive-search.com/job_interview_tips.htm
  
  
• Initiate the Recruiting Process
  How to Avoid losing top candidates
  http://web.mit.edu/personnel/www/policy/2-7.html
  
  
• Internet Recruiting: Strengths, Weaknesses
  www.mindbank.com/body/client/internetrec_01.htm
  
  
• How to Praise and Reward: Keys to Selecting the Right Reward
  www.hr.msu.edu/Depts/comp/rewards/informal_rewards.htm
  
  
• Recognition Activities
  http://academic.emporia.edu/smithwil/s99mg444/eja/sommers.htm
  http://academic.emporia.edu/smithwil/s99mg444/eja/sommers.htm
  www.hr.msu.edu/Depts/comp/rewards/informal_rewards.htm
  
  
• Non-Monetary Rewards
  Rewards: Thinking Outside of the Box, Bryon Hodges and Tracy Bosch, The Hay Group
  
  
• How to Conduct Appropriate Performance Reviews
  www-odp.tamu.edu/admin/perf_review.pdf
  http://uhrm.uchicago.edu/forms/downloads/emp_perf_eval.doc
  http://web.mit.edu/personnel/www/policy/3-3.html
  www.uwsp.edu/personnel/PandR/Prc.htm
  www.uwsp.edu/personnel/PandR/Cc.htm
  www.uihr.uillinois.edu/hrforms.html
  
  
• How to Conduct Appropriate Performance & Work Relationships Reviews
  http://web.mit.edu/personnel/www/policy/3-3.html
  
  
• Tips for a Successful Review Meeting
  www.uwsp.edu/personnel/PandR/Tcs.htm
  
  
• How to Respond to Specific Staff Reactions to Evaluations
  www.uwsp.edu/personnel/PandR/CSRE.htm
  
  
• Self Awareness, Interpersonal Orientation, Compatibility, (FIRO-B)
  www.cpp.com/images/reports/smp210255.pdf
  www.cpp.com/images/reports/smp210256.pdf
  www2.bus.orst.edu/students/O/ORRKM306/group%204%20leadership.doc
  www2.bus.orst.edu/faculty/DREXLER/ba352%20websites/China/2nd%20project.doc
  www.psychometrics.com/downloads/pdf/SAMPLEfiro.pdf
  www.olmsteadassoc.com/Resource/Surveys/index.asp?section=rsc
  www.stc-online.org/stc2002proceedings/SpkrPDFS/ThrTracs/p567.pdf
  www.psychometrics.com/downloads/pdf/smpfiroprofileleadership.pdf
  www.pgagroup.com/team-roles.cfm
  In French
  Introduction à FIRO-B
  Interprétation de scores FIRO-B en français
  
  
• Professional & Personal Growth, Career Change & Job Search
  Preparing Resumes and Application Letters
  
  
• Stress in the Workplace
  Stress Diagnosis and Management
  
  

  Top of this page

HANDS-ON WORKSHOPS AND PRACTICAL SEMINARS FOR ADMINISTRATIVE PROFESSIONALS

• Professional Skills for Writing with Clarity and Impact;
  Part I: For Administrative Assistants, Secretaries, Proofreaders and Managers Who Wish a Review
• Advanced Business Writing Skills Workshop
  Part II: For Managers, Technical Writers, Editors, Professionals and Graduates of part I
• Hands-on Workshop: Administrative Assistants & Executive Secretaries
  
• Advanced Seminar for Administrative Professionals, U.S. and Canada
  
• Other management seminars and workshops: U.S. Canada and Europe
  
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• INHOUSE SEMINARS
  Terms & Conditions
  Call us at 1-800-HARVARD to deliver any of the above workshops in your premises.

BOOKS IN ENGLISH FOR ADMINISTRATIVE PROFESSIONALS

• Administrative Assistant Adviser Magazine, Progressive Business Publication, ASIN: B00006K1U8


• Barnes, Carolyn and Manning, Marilyn: Professional Excellence for Secretaries: Practical Proven Techniques for Professional Development, 1988. www.successcentre.com.au/catalogue/titles.cfm?cur_titleID=1518


• Belker, Loren: The First-Time Manager, AMACOM. 1997. ISBN: 0814479405.


• Boyett, Joseph and Boyett, Jimmie: The Guru Guide: The Best Ideas of the Top Management Thinkers, John Wiley & Sons, 1998.


• Burleson, Clyde W.: Effective Meetings: The Complete Guide, John Wiley & Sons, Inc. New York. 1990. ISBN 0-471-50844-6.


• Burke, Michelle Marie: The Valuable Office Professional: For Administrative Assistants, Office Managers, Secretaries, and Other Support Staff, AMACOM. 1997. ISBN: 0814478883.


• Cuomo, Mathilda Raffa: The Person Who Changed My Life: Prominent People Recall Their Mentors, Barnes & Noble. 2002. ISBN 0-7607-3953-6.


• Duncan, Melba J.: The New Executive Assistant: Advice for Succeeding in Your Career, McGraw-Hill Trade. 1997. ISBN: 0070182418.


• Harvard Business School: Harvard Business Review on Leadership, Harvard Business School Publishing, 1998. ISBN 0-87584-883-4.


• Hemhill, Barbara, and Quinn Gibbard, Pamela: Simplify Your Workday, Reader’s Digest, 1998. ISBN 0-7621-0098-2.


• Isaacs, Florence: Business Notes: Writing Personal Notes that Build Professional Relationships, Clarkson N. Porter Publishers, 1998. ISBN 0-517-70891-4.


• Jean, Anna-Carin: The Organizer: Secrets & Systems from the World's Top Executive Assistants, HarperCollins, 1998. ISBN: 0060392290.


• Katzenbach, Jon R. and Smith Douglas K.: The Wisdom of Teams, Harvard BusinessSchool Press, 1993


• Lunden, Joan, and Cagan Andrea: Joan Lunden’s The Bend of the Road Is Not the End of the Road: 10 positive Principles for Dealing with Change, 1998. William Morrow & Company, New York, 1998. ISBN 0-668-16083-2.


• John C. Maxwell: The 21 Irrefutable Laws of Leadership, Thomas Nelson Publishers, Nashville. 1998. ISBN 0-78527-034-5


• McGraw, Philip C.: Life Strategies, Hyperion, 1999. ISBN 0-7868-8459-2


• Martin, Alain Paul: Bring Time to Life, Executive.org, 1994. ISBN 086502-023-X.


• Orman, Suze: 9 Steps to Financial Freedom: Practical and Spiritual Steps So You Can Stop Worrying, Three Rivers Press. 2000. ISBN: 0609801864


• Quick, Thomas L.: Successful Team Building, American Management Association, New York, 1992. ISBN 0-8144-7794-1.


• Richardson, Cheryl: Take Time for Your Life: A Personal Coach's Seven-Step Program for Creating the Life You Want, Broadway Books. 1999. ISBN: 0767902076.


• Roffer, Barbara Fisher: Make a Name for Yourself: 8 Steps Every Woman Needs to Create a Brand Strategy for Success, Broadway Books, New York, 2000. ISBN 0-7679-0492-3.


• Ruiz, Don Miguel: The Four Agreements: A Practical Guide to Personal Freedom, Amber-Allen Pub. 1997. ISBN: 1878424319


• Russo, Sarina: Meet Me at the Top, Crown Content, Melbourne, Australia. 2002. ISBN 1-86350-380-3.


• Smith, Manuel J.: When I say No I feel Guilty, A Train Press. 2000. ISBN: 0970299605.


• Stroman, James and Wilson, Kevin: Administrative Assistant's & Secretary's Handbook, AMACOM. 1995. ISBN: 0814402739.


• Tarbell, Shirley: Administrative and Executive Assistant Career Starter, LearningExpress. 2002. ISBN: 1576853969.


• Wellington, Sheila: Be Your Own Mentor: Strategies from Top Women on the Secrets of Success. Random House, New York, 2001. ISBN: 037550060X


• Wisinski, Jerry: Building a Partnership With Your Boss: A Take-Charge Assistant Book.AMACOM, 1999. ISBN: 0814470130.

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• Adeline, Michèle : Pôle gestion et organisation - BTS assistant de direction et assistant secrétaire trilingue, Fontaine-Picard. 2000. ISBN : 2744604054.


• Bacal, Robert : Améliorer les performances de son équipe. Coaching, motivation, évaluation, Maxima. 2001. ISBN : 284001257X.


• Bazin, Dorothée, et Broillard, Anne : Le guide de la secrétaire de A à Z, Dunod. 2003. ISBN  2100070274.


• Besson, Michel et Laloum, Yolande : Assistant de direction, Dunod. 2003. ISBN: 2100057979.


• Bressi, Giuseppe: Organisation et gestion de l’entreprise, Foucher, 2002. ISBN 2-216-09306-8.


• Collectif : Le Parfait Secrétaire : 300 modèles de lettres pour l'entreprise, Larousse, Paris. 2000. ISBN : 2035602106.


• Devillard, Olivier : Coacher : Efficacité personnelle et performance collective, Dunod. 2001. ISBN : 2100048457.


• Dubost, Josette : Le Temps maîtrisé ou La Secrétaire efficace, Demos, 2002. ISBN : 2910157687


• Fernandez, Florence, et Lozato, Michel : Assistant de gestion PME – PMI, Dunod, 2003. ISBN : 2100069489.


• Higy-Lang, Chantal : Le Coaching, Editions d'Organisation, 2002. ISBN : 2708126938


• Jouanin-Perrin : Secrétaire et manager - une équipe gagnante, D'Organisation (Editions), 199. ISBN: 270812255X.


• Le Nouvel: Gestion et organisation bts assistant de direction, Nathan. 2002. ISBN : 2091791164.


• Martin, Alain Paul : Conjuguer le temps et la vie, L’Institut supérieur de gestion, Ottawa, 1995.


• Messan-Laurent, Françoise : La secrétaire modèle : Etude sociologique, L'Harmattan, Paris. 2000. ISBN : 2738405800.


• Roffe-Vidal, Jeremy, et Vanbremeersch, Christie : Recruter et motiver ses collaborateurs, First Editions, 2002. ISBN : 2876916606.


• Stumm-Schwager : Le parfait secrétaire, Larousse, 2000. ISBN: 2035602106.

STRATEGIC INTELLIGENCE BRIEFS FOR EXECUTIVES & PROFESSIONALS

       These documents are a supplement to the book
      Harnessing The Power of Intelligence, Counterintelligence & Surprise Events

Intelligence & Counterintelligence: Insights from the Battlefield
IBM: Then and Now
The Salvation Army: An Agile Intelligent NGO
Managerial Lessons Learned From 9-11 Tragedies
Intelligence Production: Oil & Gas Analogy
Alain Paul Martin: Principled Negotiation: Guidance for an Aspiring Negotiator
Dealing with Fanatics and Hostage Negotiations
Strategic Risk Management: Mad Cow (BSE & vCJD) Issue Incubation Lessons
Emergency Preparedness & Strategic Risk Management:
    BSE & vCJD Case Study for Crisis Managers & Policy-Makers
Foot & Mouth Disease (FMD)
    References for Crisis Managers & Policy-Makers

Intelligence on SARS: The Signs Were all There
    Why Did WHO Not Act Promptly to Avoid SARS' Outbreak Outside China?
Expert Panel on the Value of Innovation and Project Management
    Project Management Network, August 24, 2004)

HANDS-ON WORKSHOPS AND PRACTICAL SEMINARS FOR ADMINISTRATIVE PROFESSIONALS

• Professional Skills for Writing with Clarity and Impact;
  Part I: For Administrative Assistants, Secretaries, Proofreaders and Managers Who Wish a Review
• Advanced Business Writing Skills Workshop
  Part II: For Managers, Technical Writers, Editors, Professionals and Graduates of part I
• Hands-on Workshop: Administrative Assistants & Executive Secretaries
  
• Advanced Seminar for Administrative Professionals, U.S. and Canada
  
• Other management seminars and workshops: U.S. Canada and Europe
  


• INHOUSE SEMINARS
  Terms & Conditions
  Call us at 1-800-HARVARD to deliver any of the above workshops in your premises.

TOTAL QUALITY AND PRODUCTIVITY MANAGEMENT

BOOKS

• Boeing Support Services. Continuous Quality Improvement. Boeing, Seattle, 1989.
• Huge, Earnst. Total Quality: An Executive Guide for the 1990s. Business One Irwing, Homewood, Illinois, 1990.
• Porter, Michael E. Competitive Advantage: Creating and Sustaining Superior Performance. The Free Press, New York, 1986.
• Ross, Phillip J. Taguchi Techniques for Quality Engineering. McGraw-Hill, New York, 1988.
• Schonberger, Richard J. World Class Manufacturing: The Lessons of Simplicity Applied. The Free Press, New York, 1986.
• Souder, William E. Managing New Products Innovations. Lexington Books, Lexington, Mass., 1987.