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WRITING LETTERS, EMAILS, REPORTS, ESSAYS and DISSERTATIONS
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Specific Examples of Address, Salutation, and Complimentary Closing
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Guide to Writing Invitations: Exploring Etiquette, Copy & Style
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Writing Tips: Chicago Manual of Style
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Writing Tips: University of Nevada
– Sentences and Structure
1. Articles: When to use a, an, and the
2. Comma Splices and fused sentences
3. Dangling and Misplaced Modifiers: How to avoid using them incorrectly
4. Prepositions: How they are used, and how to decide what to use
5. Pronoun/Antecedent Agreement: Correct relationship
6. Sentence Formulas: Simple, compound, complex, and compound-complex sentences
7. Subject-Verb Agreement: How to make subjects and verbs agree
8. Verb Tenses: When to use
– General Writing
1. Essay Organization: How to effectively organize an essay
2. Interesting Introductions and Conclusions
3. Thesis Statements: How to create and place one in a paper
4. Transitions: How transitions connect ideas and paragraphs
5. Writing About Literature: Ways to write about literature and analyze a text
– Research
1. Evaluating Sources: How to judge the credibility and effectiveness of a source
2. How to Write an Abstract: What an abstract is and how it should be written
3. Plagiarism: How to avoid plagiarism in writing and research
4. Research Papers: How to begin writing a research paper
– Style
1. Sexist Language: Ways to avoid sexist and other exclusionary language
2. Wordiness and the Passive Voice: How to eliminate wordiness
3. Parallelism: How to use parallelism to improve the fluidity of an argument
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Letter Writing: Define your purpose, the first paragraph, the body of the letter,
the final paragraph, achieve the right tone, adopt a clear layout, greetings and endings
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Tips for Keeping Your Writing User-Friendly
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Sample letters
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Useful Phrases
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How to Use Outlook 2007
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Outlook Archived Tips, alphabetically by title
- How to Use Outlook 2003
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General Writing Concerns (Planning/Writing/Revising/Genres)
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MIT Open Courseware, Writing and Humanistic Studies
The MIT Program in Writing and Humanistic Studies gives students the opportunity
to learn the techniques, forms, and traditions of several kinds of writing,
from basic expository prose to more advanced forms of non-fictional prose,
fiction and poetry, science writing, scientific and technical
communication and digital media.
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Writing a PhD Thesis: Practice and Pain
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On the dangers of revision; Revision Strategies of Student Writers and Experienced
Adult Writers
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How writing shapes thinking and thinking shapes writing, Professor Kirsti Lonka,
University of Helsinki, Finland
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Teaching Writing as a Process and Teaching Sentence-Level Syntax:
Reformulation as ESL Composition Feedback
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Writing As A Process
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Peer Editing and Writing as Process
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NCTE Beliefs about the Teaching of Writing
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Strategic Writing: The Writing Process and Beyond in
the Secondary English Classroom
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Writing Process Websites
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The Many Aspects of Writing
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why Teach Digital Writing? A Rhetorical View of Writing
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The Writing Process
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Writing As a Process, Writing Center, Bryan Campus
Understanding the assignment
Pre-drafting/Brainstorming
Planning
Drafting
Revising
Editing
Documentation
Last glance/typo check
Using comments from a graded paper
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Lesson Plan: Writing as a Process
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Wiki as a Teaching Tool
- Laurie G. Kirszner and Stephen R. Mandell: Cengage Advantage Books:
The Concise Wadsworth Handbook (Thomson Advantage Books), Spiral-bound, Wadsworth Publishing, 2007, ISBN: 1413030610
COMMENT RÉGIGER ET CORRESPONDRE EN FRANÇAIS - BUSINESS WRITING IN FRENCH
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WEB SEARCH ENGINES: THE FASTER AND SMARTER WAYS
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Time Management and Team Productivity;
Career and life Planning
Seminars
Books
Videos
Articles
Websites
Books in French
SEMINARS
CAREER & LIFE PLANNING
TIME MANAGEMENT WEBSITES
Seminal Work
Team Leadership, Power and Effective Use of Assistants
Meetings
Deadlines
How to Say No
Ergonomics & Effective Workspace
Travel
Stress
TIME MANAGEMENT BOOKS
Books about Minute Taking
- Marion E. Haynes : Effective Meeting Skills, Crisp Learning; 1997, ISBN: 1560523859
- Joanna Gutmann : Taking Minutes of Meetings, Kogan Page, 2001, ISBN: 074943564X
- Brenda Miller Power: Taking Note: Improving Your Observational Notetaking, Stenhouse, 1996, ISBN: 1571100350
- Eli Mina: Mina’s Guide to Minute Taking Principles, Standards & Practical Tools, Eli Mina Consulting, 2004, ISBN: 0973442808
- Joe Pullis : Speedwriting for Notetaking and Study Skills, McGraw-Hill, 1990, ISBN: 0026851555
TIME MANAGEMENT VIDEOS
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Working With Difficult People, 25:52, 1/2" VHS,
109536-5, McGraw-Hill Training Systems, 1/19/1987.
TIME MANAGEMENT
ARTICLES
- Alexander,
Steve. E-mail as a Time-Saver. Computerworld.
Framingham, Aug. 24 1998, 2 pages.
- Alonzo, Vincent.
Planning Success - One Day at a Time.
Incentive. New York, Oct. 1998, 3 pages.
- Anonymous. Time-Pacing Basics. Harvard Business Review.
Boston, March/Apr. 1998, 2 pages.
- Cramer, James J.
Early. Forbes, New York: 30 Nov. 1998, 2
pages.
- Dominguez, Linda
R. What to Do When Being Overworked Leads to
Procrastination. Workforce, Costa Mesa, Jan. 1999, 4 pages.
- Gordon, Mary. Waste, and Want Not. Forbes, New York, Nov. 30
1998, 3 pages.
- Jastrow, David.
Virtual Class Saves Real Time. Computer
Reseller News, Manhasset, May 25 1998, 2 pages.
- Lousig-Nont,
Gregory. Survival Skills for Salespeople.
Incentive, New York, Oct. 1998, 2 pages.
- Love, Thomas. A High-Tech Way To Save Time And Money. Nation’s
business, Washington, June 1998, 2 pages.
- Martin, Justin.
Ultra-wired. Fortune, New York, Aug. 3
1998, 4 pages.
- Needleman,
Jacob. Tempus Fugit. Forbes, New York, Nov.
30 1998, 3 pages.
- Rothschild,
Michael. Profit by the minute. Forbes, New
York, Nov. 30 1998, 3 pages.
- Sullivan,
Robert. Pick a Date—Any Date. Sales and
Marketing Management, New York, March 1998, 2 pages.
TIME MANAGEMENT BOOKS IN FRENCH
HOW TO MANAGE YOUR BOSS
TEAM BUILDING
New Manager & Team Leader
Workshop
Practical
Leadership & Management Skills for Women
BOOKS
- Beckhard,
Richard. Changing The Essence: The Art of
Creating and Leading Fundamental Change. Jossey-Bass Publishers,
San Francisco, 1992.
- Belasco, James
A. and C. Ralph. Flight of the Buffalo: Soaring
to Excellence, Learning to Let Employees Lead. Warner Books, Inc.,
New York, 1993.
- Dyer, William
G. Team Building: Issues and Alternatives.
Addison-Wesley Publishing Company, Massachusetts, 1977.
- Katzenbach, Jon
R. and Douglas K. Smith. The Wisdom of Teams:
Creating the High-Performance Organization. Harvard Business School
Press, Boston, Massachusetts, 1993.
- Laiken,
Marilyn. The Anatony of High Performing Teams: A
Leader's Handbook Guidance. Series 6, The Ontario Institute for
Studies in Education, OISE Press, Toronto, 1994.
- Luft, Joseph.
Group Processes: An Introduction to Group
Dynamics. Mayfield Company, Palo Alto, California, 1963.
- Quick, Thomas
L. Successful Team Building. Amacom,
American Management Association, New York , 1992.
- Schein, Edgar
H. Process Consultation: Its Role in
Organization Development. Addison-Wesley Publishing Company,
Massachusetts, 1969.
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DOCUMENT MANAGEMENT - DOCUMENT ORGANIZATION - DOCUMENT SEARCH
FILING SYSTEMS - FILE MANAGEMENT - FILE SEARCH
MY DOCUMENTS FOLDER - ARCHIVING
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How to set up an effective filing system
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How to File and Still Find Things
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Creating Order in the Office
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Iowa State University: Example of a File Classification System
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Designing a Grants Filing System that Works
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The Web Log as a Filing Cabinet
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RFID File Tracking Software
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Manual Filing Systems: Types, Color Coding Tips, Misfile Search Tips,
Common Filing Problems & Solutions, Equipment Comparison
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The need for filing systems, statutory requirements and initial planning steps
Chapter 1: Getting started
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Selecting the Right Filing System: Criteria and recommendations
for the selection, implementation, and maintenance
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Filing Systems: Selection and Structure
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Filing Practices
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Document Imaging vs. Paper Filing Systems?
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What to Consider in Evaluating Your Document Capture Requirements
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Internal revenue Service: Files Management
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High Density Filing Systems - File Cabinets with Modular Shelving
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Innovative Innovations: Giving you access to your documents any time, anywhere
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Handling the Privacy Risks Associated with Electronic Access to Court Records
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Web-based document management with HP's NetDocuments
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Record Management Policy: Google Search List (.edu Selection)
Case Studies of iKAN Virtual Document Center
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Oil & Gas Company: Document Imaging Solution Integrated with Oracle
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Financial Services, M&A, Private Equity: Handling Paper & Electronic Document Collaboration
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Sugar Creek Group: Document Security, Disaster Prevention,
and Rapid Access to Customer Files (Often from the Road)
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Automotive Retailing: Back Office Applications at Multiple Dealerships
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Metadata: Hidden Information in Microsoft Word Documents and Its Ethical implications
IMPORTANT:
How to Permanently Remove Hidden Data and Collaboration Data,
such as Change Tracking and Comments,
from Microsoft Word, Excel, and PowerPoint Documents
Download add-in from Microsoft
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Coaching
www.hrs.colostate.edu/cpp/user_guide/coaching.html
Coaching: Ethical Guidelines
Coaching Core Competencies
Motivation
The Human Relations Movement: Harvard Business School and
the Hawthorne Experiments (1924-1933)
How to Motivate, C.M. Sieverdes (Ed.), Clemson University
How to Motivate Minimum Wage Workers, Douglas G. Swanson, Penn State University
Successful Leaders Know How to Motivate Others
Motivation Theories, State University of New York
Motivation Theories, University of Mississipi
Motivation Theories, University of Toronto
Understanding Human Behavior, PPT Presentation by Prof. M. Brown, University of Alaska in Burbanks
Team Motivation and Team Building
John Adams: Successful Change: Paying Attention to the Intangibles
Group Development: What Bion, Bennis, Shepard, Schutz, Drexler, and Sibbett Say About Us
Sports Teams as a Model for Workplace Teams: Lessons and Liabilities
Organizational Downsizing and Innovation
Ed Schein’s Career Anchors:
The UK Chartered Institute of Management Accountants
Moving Forward
Recruiting Interviews: Appropriate Questions, Offensives or Illegal Questions
www.ocs.fas.harvard.edu/html/intview.html#the_interview
www.cnr.colostate.edu/careers/interview.htm
www.international-executive-search.com/job_interview_tips.htm
Initiate the Recruiting Process
How to Avoid losing top candidates
http://web.mit.edu/personnel/www/policy/2-7.html
Internet Recruiting: Strengths, Weaknesses
www.mindbank.com/body/client/internetrec_01.htm
How to Praise and Reward: Keys to Selecting the Right Reward
www.hr.msu.edu/Depts/comp/rewards/informal_rewards.htm
Recognition Activities
http://academic.emporia.edu/smithwil/s99mg444/eja/sommers.htm
http://academic.emporia.edu/smithwil/s99mg444/eja/sommers.htm
www.hr.msu.edu/Depts/comp/rewards/informal_rewards.htm
Non-Monetary Rewards
Rewards: Thinking Outside of the Box, Bryon Hodges and Tracy Bosch, The Hay Group
How to Conduct Appropriate Performance Reviews
www-odp.tamu.edu/admin/perf_review.pdf
http://uhrm.uchicago.edu/forms/downloads/emp_perf_eval.doc
http://web.mit.edu/personnel/www/policy/3-3.html
www.uwsp.edu/personnel/PandR/Prc.htm
www.uwsp.edu/personnel/PandR/Cc.htm
www.uihr.uillinois.edu/hrforms.html
How to Conduct Appropriate Performance & Work Relationships Reviews
http://web.mit.edu/personnel/www/policy/3-3.html
Tips for a Successful Review Meeting
www.uwsp.edu/personnel/PandR/Tcs.htm
How to Respond to Specific Staff Reactions to Evaluations
www.uwsp.edu/personnel/PandR/CSRE.htm
Self Awareness, Interpersonal Orientation, Compatibility, (FIRO-B)
www.cpp.com/images/reports/smp210255.pdf
www.cpp.com/images/reports/smp210256.pdf
www2.bus.orst.edu/students/O/ORRKM306/group%204%20leadership.doc
www2.bus.orst.edu/faculty/DREXLER/ba352%20websites/China/2nd%20project.doc
www.psychometrics.com/downloads/pdf/SAMPLEfiro.pdf
www.olmsteadassoc.com/Resource/Surveys/index.asp?section=rsc
www.stc-online.org/stc2002proceedings/SpkrPDFS/ThrTracs/p567.pdf
www.psychometrics.com/downloads/pdf/smpfiroprofileleadership.pdf
www.pgagroup.com/team-roles.cfm
In French
Introduction à FIRO-B
Interprétation de scores FIRO-B en français
Professional & Personal Growth, Career Change & Job Search
Preparing Resumes and Application Letters
Stress in the Workplace
Stress Diagnosis and Management
Top of this page
HANDS-ON WORKSHOPS AND PRACTICAL SEMINARS FOR ADMINISTRATIVE PROFESSIONALS
BOOKS IN ENGLISH FOR ADMINISTRATIVE PROFESSIONALS
Carney, Marie L.:
Etiquette in Business,
Lee Press, 2007. ISBN: 1406703982. Also available online at
Google books
Administrative
Assistant Adviser Magazine, Progressive Business Publication,
ASIN: B00006K1U8
Barnes, Carolyn and Manning, Marilyn: Professional Excellence
for Secretaries: Practical Proven Techniques for Professional Development,
1988.
www.successcentre.com.au/catalogue/titles.cfm?cur_titleID=1518
Belker, Loren: The
First-Time Manager, AMACOM. 1997. ISBN:
0814479405.
Boyett, Joseph and Boyett,
Jimmie: The Guru Guide: The Best
Ideas of the Top Management Thinkers, John Wiley & Sons, 1998.
Burleson, Clyde W.: Effective
Meetings: The Complete Guide, John
Wiley & Sons, Inc. New York. 1990. ISBN 0-471-50844-6.
Burke, Michelle
Marie: The Valuable Office Professional: For Administrative Assistants,
Office Managers, Secretaries, and Other Support Staff, AMACOM. 1997. ISBN: 0814478883.
Cuomo, Mathilda Raffa: The
Person Who Changed My Life: Prominent People Recall Their Mentors, Barnes & Noble. 2002. ISBN 0-7607-3953-6.
Duncan, Melba J.: The New Executive
Assistant: Advice for Succeeding in Your Career, McGraw-Hill Trade. 1997. ISBN: 0070182418.
Harvard Business School: Harvard Business Review on
Leadership, Harvard
Business School Publishing, 1998. ISBN 0-87584-883-4.
Hemhill, Barbara, and Quinn Gibbard, Pamela: Simplify
Your Workday,
Reader’s Digest, 1998. ISBN 0-7621-0098-2.
Isaacs, Florence: Business Notes: Writing
Personal Notes that Build Professional Relationships, Clarkson N. Porter Publishers, 1998.
ISBN 0-517-70891-4.
Jean, Anna-Carin:
The Organizer: Secrets & Systems from the
World's Top Executive Assistants, HarperCollins, 1998. ISBN:
0060392290.
Katzenbach, Jon R. and Smith Douglas K.:
The Wisdom of Teams, Harvard
BusinessSchool Press, 1993
Lunden, Joan, and Cagan Andrea: Joan Lunden’s
The Bend of the Road Is Not the End of the Road: 10
positive Principles for Dealing with Change, 1998.
William Morrow & Company, New York, 1998. ISBN 0-668-16083-2.
John C. Maxwell: The 21 Irrefutable Laws of
Leadership, Thomas
Nelson Publishers, Nashville. 1998. ISBN 0-78527-034-5
McGraw, Philip C.: Life Strategies, Hyperion, 1999. ISBN
0-7868-8459-2
Martin, Alain Paul: Bring Time to Life, Executive.org, 1994. ISBN
086502-023-X.
Orman, Suze:
9 Steps to Financial Freedom: Practical and Spiritual Steps So You Can Stop
Worrying, Three Rivers Press. 2000.
ISBN: 0609801864
Quick, Thomas L.: Successful Team Building, American Management
Association, New York, 1992. ISBN 0-8144-7794-1.
Richardson, Cheryl: Take Time for Your
Life: A Personal Coach's Seven-Step Program for Creating the Life You Want, Broadway Books.
1999. ISBN: 0767902076.
Roffer, Barbara Fisher: Make a Name for Yourself: 8
Steps Every Woman Needs to Create a Brand Strategy for Success, Broadway Books, New York,
2000. ISBN 0-7679-0492-3.
Ruiz, Don Miguel:
The Four Agreements: A Practical Guide to Personal Freedom, Amber-Allen Pub. 1997. ISBN: 1878424319
Russo, Sarina: Meet Me at the Top, Crown Content, Melbourne,
Australia. 2002. ISBN 1-86350-380-3.
Smith, Manuel J.: When I say No I feel
Guilty, A Train Press. 2000. ISBN:
0970299605.
Stroman, James and Wilson, Kevin:
Administrative
Assistant's & Secretary's Handbook, AMACOM. 1995. ISBN: 0814402739.
Tarbell, Shirley: Administrative
and Executive Assistant Career Starter, LearningExpress. 2002. ISBN: 1576853969.
Wellington, Sheila: Be Your Own Mentor:
Strategies from Top Women on the Secrets of Success. Random House, New York, 2001.
ISBN: 037550060X
Wisinski, Jerry: Building a
Partnership With Your Boss: A Take-Charge Assistant Book.AMACOM, 1999. ISBN: 0814470130.
Top of this page
BOOKS IN FRENCH FOR ADMINISTRATIVE PROFESSIONALS
Adeline, Michèle : Pôle
gestion et organisation - BTS assistant de direction et assistant secrétaire
trilingue, Fontaine-Picard. 2000.
ISBN : 2744604054.
Bacal, Robert : Améliorer
les performances de son équipe. Coaching, motivation, évaluation, Maxima. 2001. ISBN : 284001257X.
Bazin, Dorothée, et Broillard, Anne :
Le guide de la secrétaire de A à Z, Dunod. 2003. ISBN 2100070274.
Besson, Michel et
Laloum, Yolande : Assistant de direction,
Dunod. 2003. ISBN : 2100057979.
Bressi, Giuseppe: Organisation et gestion de l’entreprise,
Foucher, 2002. ISBN 2-216-09306-8.
Collectif : Le
Parfait Secrétaire : 300 modèles de lettres pour l'entreprise, Larousse, Paris. 2000. ISBN : 2035602106.
Devillard,
Olivier : Coacher : Efficacité personnelle et performance collective, Dunod. 2001. ISBN : 2100048457.
Dubost, Josette : Le
Temps maîtrisé ou La Secrétaire efficace,
Demos, 2002. ISBN : 2910157687
Fernandez, Florence, et
Lozato, Michel : Assistant de gestion PME – PMI, Dunod, 2003. ISBN : 2100069489.
Higy-Lang,
Chantal : Le Coaching, Editions d'Organisation, 2002.
ISBN : 2708126938
Jouanin-Perrin :
Secrétaire et manager - une équipe gagnante,
D'Organisation (Editions), 199. ISBN: 270812255X.
Le Nouvel: Gestion et
organisation bts assistant de direction, Nathan. 2002. ISBN : 2091791164.
Martin, Alain Paul : Conjuguer le temps et
la vie, L’Institut
supérieur de gestion, Ottawa, 1995.
Messan-Laurent,
Françoise : La secrétaire modèle : Etude sociologique, L'Harmattan, Paris. 2000. ISBN :
2738405800.
Roffe-Vidal, Jeremy, et
Vanbremeersch, Christie : Recruter et motiver ses collaborateurs, First Editions, 2002. ISBN :
2876916606.
Stumm-Schwager : Le
parfait secrétaire, Larousse, 2000. ISBN:
2035602106.
Top of this page
STRATEGIC INTELLIGENCE BRIEFS FOR EXECUTIVES & PROFESSIONALS
These documents are a supplement to the book
Harnessing The Power of Intelligence, Counterintelligence & Surprise Events
Intelligence & Counterintelligence: Insights from the Battlefield
IBM: Then and Now
The Salvation Army: An Agile Intelligent NGO
Managerial Lessons Learned From 9-11 Tragedies
Intelligence Production: Oil & Gas Analogy
Alain Paul Martin: Principled Negotiation: Guidance for an Aspiring Negotiator
Dealing with Fanatics and Hostage Negotiations
Strategic Risk Management: Mad Cow (BSE & vCJD) Issue Incubation Lessons
Emergency Preparedness & Strategic Risk Management:
BSE & vCJD Case Study for Crisis Managers & Policy-Makers
Foot & Mouth Disease (FMD)
References for Crisis Managers & Policy-Makers
Intelligence on SARS: The Signs Were all There
Why Did WHO Not Act Promptly to Avoid SARS' Outbreak Outside China?
Expert Panel on the Value of Innovation and Project Management
(Project Management Network, August 24, 2004)
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