Advanced Seminar for Alumni of
Administrative Assistants & Executive Secretaries (Part II)

•   Register Now (Public Seminars)
•   Part I: Administrative Assistants & Executive Secretaries Workshop
•   In-house Seminars Delivered in Your Organization
    in the USA, Canada, Australia, Europe, China and Japan

• The Growing Demands
• Outline
• Workshop Leader
• Location & Tuition Fees
• How to Register

Important responsibilities, once reserved for managers, are now gradually assigned to competent secretaries, administrative assistants and office managers who are focused, open-minded and tactful team players. There is a growing demand for these professionals who possess the skills to:

• Plan work, organize and lessen the bosses’ workload;
• Anticipate the details that count for multiple bosses;
• Search, validate and summarize information from a wide range of sources including the Internet;
• Cooperate and negotiate with a variety of people;
• Deliver solid results with people and projects.

This intensive workshop is for professionals who are seeking practical and proven methods to excel, i.e. perform at their peak, move forward and fulfill their greatest potential. Through practical exercises and real-life illustrations, the workshop builds on the first seminar to equip you with tangible qualifications and tools to excel both individually and in teams. It provides you with selected skills to undertake important responsibilities and play a growing role in your team, including:

1. Planning and coordination of projects,
2. Conducting elaborate research on the Internet,
3. Negotiating sensitive issues with clients and teams,
4. Taking control of difficult situations,
5. Orienting, coaching and supervising clerical staff,
6. Building lasting trust with your team and others.

At the end of the complete program, you will be thoroughly prepared to:

• Play a key productive role in your organization;
• Skillfully negotiate better deals and conditions;
• Remove the main barriers to sound career growth;
• Turn your dream and vision into reality.

Important: This program is in high demand. Please register early.

Alain Paul Martin coaches team leaders, and executives and teaches strategy, risk management, principled negotiation, project management, and leadership. Prior to presiding over PDI, he held managerial positions in operations research and systems development at Du Pont (petrochemicals), Domtar (construction and pulp & paper)and Bombardier Aerospace. He has also managed a variety of international projects including telecommunications, airport security, R&D, mergers & acquisitions, CBC news-coverage evaluation, and the strategic turnaround of a national financial institution.

Alain is also a Faculty Member of the University of Quebec where he teaches in the Project Management Master’s Degree Program. He has advised the Director General of UNESCO on restructuring and renewal, and has served as executive member of the non-partisan Committee of the Prime Minister of Canada on Government Reform. His presentation titled “Building a Great Nation and Governing in a World of Surprise Events” was attended by the Prime Minister of Canada, Cabinet ministers and legislators, among others.

Between 2003 and 2005, he developed and delivered advanced risk-management workshops for senior managers, team leaders and senior engineers assigned to nuclear-power projects. He has also advised a task force integrating into a single organization five agencies mandated to protect investors, maintain the integrity of the securities markets, and regulate financial institutions.

Mr. Martin is an alumnus of the Harvard Business School where he studied entrepreneurship. He also holds a Bachelor’s degree in Commerce from Concordia University. His training background includes eBusiness and management of change at MIT, team building and people skills at the Gestalt Institute of Cleveland, and principle-based negotiation and mediation at the Harvard Law School.

Alain is the architect of Harvard University Global System™ – a practical framework comprising planning tools and road maps for team leaders, project managers and administrative professionals. He has coached trainers in advanced time management. He has also been recognized by the Project Management Institute (PMI) for “his outstanding contribution to the state-of-the-art of project management”.

More about the workshop leader

• Duration: 2 days from 8:30 a.m. to 4:30 p.m. each day
• Value in Continuing Education Units: 1.5 CEU
  
• Locations:
  • Canada: PDI Conference Center in Ottawa-Gatineau National Capital area. Free parking. Directions available at www.executive.org/directions
  • Call us for U.S. locations in Cambridge (MA) and New York (NY).
• Tuition Fees:
  • Fees include books, hand-outs, road maps and other course materials of exceptional value (see above), a daily continental breakfast, a light luncheon plus hot and soft drinks twice a day.
  • Regular fees: $895; Government: $845. Add taxes for non tax-exempted participants
  • Group fees for 3 or more persons: $795 per participant. Add taxes for non tax-exempted participants

For overnight accommodation, several hotels are located within 10 to 20-minute drive including Hilton, Ramada Inn, Westin, Fairmont Chateau Laurier, Marriott, Sheraton, Delta, Holiday Inn, Days Inn, Best Western, Cartier Place Suite Hotel, Lord Elgin Hotel, and Minto Place Suite Hotel. Click here for detailed information about hotels.

How to Register: Please register by phone or fax and pay in advance by cheque or credit card.
Send your cheque payable to: The Professional Development Institute PDI Inc.
Fees include books, hand-outs, road maps and other course materials of exceptional value (see above), and a daily continental breakfast, light luncheon plus hot and soft drinks during the morning and afternoon pauses, but exclude hotel accommodation (if required).

Cancellation Policy: Participants registering as a group must send substitutes in lieu of cancelling.
For other clients, cancellations are accepted if made at least 10 working days prior to the course, and are subject to a $100 service charge per person. Full fees are payable by anyone who fails to attend or cancels less than 10 working days prior to the session. One substitution or transfer to a later course of the same duration is allowed.

The dress code is business casual at your discretion. Trust your judgment. When unsure, err on the side of caution. If overdressed, you can remove a tie or a jacket and roll up your sleeves. Members of the Canadian Forces and the U.S. defense community can, at their discretion, either dress casually or keep the uniform.

You will be reminded the first day to dress the way you feel most comfortable for a photo session the next morning.

Although every effort will be made to ensure a pleasant learning environment including a suitable temperature, we recommend you bring a sweater or a jacket to the classroom as individual comfort zones differ and sudden variations in the weather can temporarily affect air conditioning.

Also please kindly refrain from using strong fragrances during the session in order to accommodate your fellow participants who suffer from allergies.