The Professional Development Institute
Harvard University Global System
Harvard® Planner Group
Certificate of Completion
Value: 2 Continuing-Education Units (CEU)

Unique in North-America, this exclusive certificate is awarded to the participants who have successfully completed the ten modules of the Negotiation-Excellence Skills Workshop.

Negotiation-Excellence Certificate




Advanced Workshop for Executive Assistants & Admin.-Professionals - Part II
Hands-on Workshop Exclusively Available to the Participants Who Have Completed Part I
Focus on Building Personal & Team Excellence, Project-Management & Negotiation Skills
Professional Skills for Writing with Clarity and Impact
 
 
Ottawa-Gatineau, Canada
December 8-9, 2016
 
 


THE GROWING DEMANDS

Important responsibilities, once reserved for managers, are now gradually assigned to competent assistants who learn fast and are focused and tactful. There is a growing demand for these professionals who possess the skills to:
  • Plan work, organize and lessen the bosses' workload;
  • Anticipate the details that count for multiple bosses;
  • Cooperate and negotiate with a variety of people;
  • Deliver solid results with people and projects.

WORKSHOP OBJECTIVES

Through practical exercises and real-life illustrations, this intensive workshop builds on the first seminar to equip you with tangible qualifications and tools to play a growing role in your team and excel. At the end of the complete program, you will be thoroughly prepared to:
  • Play a key productive role in your organization;
  • Plan and coordinate projects with effective tools;
  • Skillfully negotiate sensitive issues with your team and better deals and conditions with suppliers and clients;
  • Deploy your strengths better to orient, coach and supervise your staff (if any);
  • Remove the main barriers to sound career growth and turn your dream and vision into reality.

WORKSHOP LEADER: Alain Paul MARTIN

A Harvard Fellow (Advanced Leadership) educated in the science and practice of strategy, negotiation and team leadership (Harvard Business and Law Schools, Concordia, MIT), Alain Martin is a board member in the USA, Canada, Europe and Japan. He works mostly behind the scene to improve innovation quality, capacity and velocity by coaching executives, team leaders, scientists, negotiators, marketers, lawyers, intelligence analysts and executive assistants. An inventor who held patents (USA, Canada, Japan), Alain is the Chief Architect of Harvard University Global System, the innovative framework and toolkit applied in strategy formulation, project management and products/service incubation, design, prototyping, development, production, value extraction and client retention.

Alain Paul Martin, Workshop Leader Alain has advised two prime ministers of Canada (4 years), the UNESCO's Director General, the CEOs of biotechnology firms (BiokPlus), financial institutions (Desjardins community bank and casualty-insurance subsidiary for 10 years) and progressive unions (APOC-AOPC). He held risk- and IT-management positions at Du Pont, Bombardier, Domtar and CBC-SRC and Agriculture Canada where he worked with Dr. Brian Morrissey on the incubation of the Canadian Food Inspection Agency. He led international capital projects (CIDA, World Bank) and was twice a faculty member at the University of Quebec where he taught negotiation and change management in the M.Sc. and MGP Project-Management programs.

Alain also worked Alain has worked with Boeing, Bombardier, Cap-Gemini, E.ON (world leader, wind energy), GE (USA, Canada, Europe), France Loisirs, Textron's Bell Helicopters, Desjardins (Banking, Insurance), Foro de Excelencia (Spain), IEEE, governments and Sweden's Skanska and Boliden. He led seminars for IEEE, PMI, operations-research societies (INFORMS, CORS), the Ivy-League's Leadership Summit at Harvard, and Japan's Engineering Advancement Association, METI, APEO, the last two International Forums of Excellence in Spain and the UN University in Tokyo.

In mining, oil and gas, Alain advises the government on large-scale risks in Canada's North and Arctic since 2014. The year 2016 marks the 20th anniversary of his strategic and project-management cooperation with the senior management and scientists of Teck's Applied Research and Technology Group.

Alain was selected as a 2012 Harvard Fellow in Advanced Leadership (ALI) with peers committed to address important issues including the environment, health, education and governance. During his fellowship, Alain honed his expertise in large-scale risks, mentored and delivered leadership seminars to Harvard University’s and other Ivy-League’s students, led the incubation of a complexity-reduction lab. He continues to advice his Harvard peers on strategic leadership and innovation.

Alain graduated in Commerce (Quantitative Methods) from Concordia University and is a Harvard Business School’s alumnus in entrepreneurship (OPM, 1997-1999). He fine-tuned his skills in management of change and social psychology at MIT and the Gestalt Institute of Cleveland. He is also certified to teach negotiation in the corporation by Harvard Law School where he was privileged to learn from Robert Mnookin, Lawrence Suskind, Bill Ury, Bruce Patten and the late Roger Fisher.

Recognized by the Project Management Institute (PMI) for “his outstanding contribution to the state-of-the-art of project management”, Alain was also honored by the Presidents of Harvard University and Harvard Alumni Association for his “Leadership, Vision and Service” to Harvard community. He is the author of the book titled “Harnessing the Power of Intelligence” which was recommended by leading scholars, corporate executives and the competitive-intelligence community in Fortune 100 companies, the Chief of the Defence Staff of the Canadian Forces and the Office of the Chairman of the Joint Chiefs of Staff of the US Department of Defense. Building exemplary teams and leaders is the subject of Alain's upcoming book.

Alain’s pro-bono work focuses on funding and providing advice to advance health, education and poverty reduction. He is a founding sponsor of Roger Fisher House, a conflict-resolution catalyst that is now part of Mercy Corps. He is an Advisory Board Member of both Social Hearts (Japan) and New York’s Build Academy (formerly Open Online Academy) for global education in architecture, engineering and construction. Inspired by Drs. Jim Kim and Paul Farmer, Alain led the creation of Partners in Health Canada by mobilizing resources to (a) incorporate PIH as a charitable organization; (b) link PIH to strategic allies and philanthropies; (c) host funding events and (d) manufacture and deliver a fuel truck for PIH clinics in Haiti. He led funding projects for the victims of Haiti's earthquake, Japan's Tohoku earthquake and tsunami and Hurricane Sandy (with the support of French Embassy in Washington). He also orchestrated initiatives for CHEO Children’s Hospital, Food Banks, Canada Without Poverty and led three times Harvard’s Global Month of Service.

PARTICIPANT'S FEEDBACK
"PDI is a fantastic institute. Seminars are presented brilliantly. Alain is a positive instructor. Extremely intelligent and a true role model."
Sarah MacTavish, Administrative Assistant
London Life
"This course was very interesting and I feel I have gained a lot from it. I would highly recommend this course to other assistants!"
Carol Ann Young, Executive Assistant
Atlantic Canada Opportunities Agency
"This is the second time I attend a course at PDI and the teaching is top quality. The food, service and staff are number #1. It is a pleasure to come and learns at this institution. Thank you!"
Louise Couture, Divisional Assistant, Health Canada

DETAILED OUTLINE (2 DAYS - 1.5 CEU)

1. Professionalism for Administrative Professionals

  • Strength-deployment (SDI) exercise to identify and learn to deploy your strengths at work and at home
  • Practical success and failure lessons from participants
  • How to improve your decision quality and acceptance

2. Project-Management Skills to Take Charge

  • Uncomplicated tools to make plan and progress clear to everyone regardless of educational background
    • How to draft and validate your project scope
    • How to identify and manage risks; practical exercise
    • Estimating time, resources and cost: Best practices

3. Rapid Progress Tracking Tools and Skills

  • Work progress control: How to assess project status
  • Early warnings to prevent delays and cost overruns

4. Negotiation Skills Critical to Your Success

  • How to prepare for any type of negotiation with bosses, peers, clients, suppliers and subordinates
    • Common errors and tips to avoid rigid positions
  • Subtle elements that can make or break deals
  • Practice exercises: Dealing with objections, power, ploys, hostility, lack of commitment and concessions
  • How to express disagreement and avoid deadlocks
  • How to reach good deals or exit amiably, if required

5. Putting It All Together

  • Preparing cautiously for managerial responsibility: Vital knowledge, skills and attitudes to move forward.
TUITION FEES
Tuition Fees    Regular    Govt.    Groups of 3
Seminar I (2.5 days, Page 5) $1395 $1345 $1295 each
Adv. Seminar (2 days) $1095 $1045 $995 each
Complete 4.5-day program $2395 $2345 $2295 each

WORKSHOP LOCATIONS AND HOTEL ACCOMODATION

REGISTRATION AND CANCELLATION PROCEDURES
How to Register: Please register, online, call us weekdays (9 AM - 4:30 PM EDT) at +1 819-772-7777; toll free in the USA and Canada: 1-800-HARVARD or send a fax and pay in advance by cheque or credit card.

Send your cheque payable to: The Professional Development Institute PDI Inc.

Cancellation Policy: Participants registering as a group must send substitutes in lieu of cancelling. For other clients, cancellations are accepted if made at least 10 working days prior to the course, and are subject to a $150 service charge per person. Full fees are payable by anyone who fails to attend or cancels less than 10 working days prior to the session. One substitution or transfer to a later course of the same duration is accepted.

PERSONAL COMFORT, DRESS CODE and PHOTO SESSION

The dress code is business casual at your discretion. Trust your judgment. When unsure, err on the side of caution. If overdressed, you can remove a tie or a jacket and roll up your sleeves. Members of the Canadian Forces and the U.S. defense community can, at their discretion, either dress casually or keep the uniform.

You will be reminded the first day to dress the way you feel most comfortable for a photo session the next morning.

Although every effort will be made to ensure a pleasant learning environment including a suitable temperature, we recommend you bring a sweater or a jacket to the classroom as individual comfort zones differ and sudden variations in the weather can temporarily affect air conditioning.

Also please kindly refrain from using strong fragrances during the session in order to accommodate your fellow participants who suffer from asthma.

HOW TO MAKE A DIFFERENCE ON YOUR RESUMÉ

This workshop provides universal skills that are in high demand as pre-requisites for excellence in every leadership and professional position. When these skills are acquired at a reputable institution like ours, they will stand out on your CV, as a notable accomplishment.

For us, that is necessary but not sufficient, as we want you also to excel in the workplace so we can succeed with you. To this end, you will be armed with cutting-edge knowledge, practical skills, sound techniques and Harvard University Global System™, the finest framework and toolkit for high achievers. And with our outstanding faculty of distinguished workshop leaders who combine graduate-level teaching in leading universities with ongoing international field practice, we aim to help you gain and maintain no less than the competitive edge.

To prevent misrepresentation and maintain the trust in the marketplace, we also count on our participants who are certified to have successfully completed this workshop to be rigorous in including it in their resumé exactly as indicated below, either in multiple lines or in a single contiguous string.

Advanced Workshop for Executive Assistants & Administrative Professionals
Practical Skills and Leadership Competencies
Applying Harvard University Global System Tools,
The Professional Development Institute


USA  Cambridge, MA, USA. Call toll free: 1-800-HARVARD
Canada  Ottawa, ON, CANADA. Call toll free:  1-800-HARVARD or +1-819-772-7777
International  Worldwide Order Center & Main Training Campus: 70 Technology Boulevard
Gatineau, QC J8Z 3H8 CANADA, 1-800-HARVARD
International: +1-819-772-7777, Fax: +1-819-772-1114
Collective Intelligence  Australia Distribution Centre, Unit 2 / 39 Shelley Street, Elwood
Victoria, Australia, 3184. Telephone: +61 415 147 337
Agendas Harvard et instruments de gestion Harvard en France: D´┐Żmarche Harvard University Global System  European Distribution Centre for Harvard Planners: WH Smith, 248, rue de Rivoli, Paris,75001
Dorothe Ben Tahar: +33 1 44 77 88 99 Extension 1 (Stationery). Concorde Metro Station.

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