The Professional Development Institute
Harvard University Global System
Harvard® Planner Group

Advanced Workshop for Executive Assistants & Admin.-Professionals - Part II
Hands-on Workshop Exclusively Available to the Participants Who Have Completed Part I
Applying Harvard University Global System™ Tools

Ottawa-Gatineau Campus (Canada)
December 8-9, 2016
15-minute drive from Ottawa-Centre
An hour flight from LaGuardia, NYC


Important responsibilities, once reserved for managers, are now gradually assigned to competent assistants who learn fast and are focused and tactful. There is a growing demand for these professionals who possess the skills to:

  • Plan work, organize and lessen the bosses’ workload;
  • Anticipate the details that count for multiple bosses;
  • Cooperate and negotiate with a variety of people;
  • Deliver solid results with people and projects.


Through practical exercises and real-life illustrations, this intensive workshop builds on the first seminar to equip you with tangible qualifications and tools to play a growing role in your team and excel. At the end of the complete program, you will be thoroughly prepared to:

  • Play a key productive role in your organization;
  • Plan and coordinate projects with effective tools;
  • Skillfully negotiate sensitive issues with your team and better deals and conditions with suppliers and clients;
  • Deploy your strengths better to orient, coach and supervise your staff (if any);
  • Remove the main barriers to sound career growth and turn your dream and vision into reality.


A Harvard Fellow in Advanced Leadership educated in the science and practice of negotiation and team leadership at Harvard Business and Law Schools, Concordia University and MIT, Alain Martin is a member of several boards in Canada, the U.S., Japan and Europe. He works frequently behind the scene coaching executives and negotiators. An inventor who held US, Canadian and Japanese patents, Alain is well-known for developing Harvard University Global System™, the most-innovative practical framework and toolkit for strategists, negotiators, project leaders and executive assistants.

Alain Paul Martin, Workshop Leader Alain has advised two prime ministers of Canada (4 years), the UNESCO's Director General, the CEOs of BioKPlus (biotechnology) and both Desjardins Financial Group and its casualty-insurance company (10 years). He held risk- and IT-management positions at Du Pont, Bombardier, Domtar, CBC, Agriculture Canada where he worked with Dr. Brian Morrissey on the incubation of the Canadian Food Inspection Agency. He led international capital projects (CIDA, World Bank) and was twice a faculty member at the University of Quebec where he taught negotiation and management of change in the M.Sc. and MGP Project-Management programs. He also worked with Boeing, Bombardier, Cap Gemini, E.ON (wind energy), France Loisirs, GE (USA, Canada and Europe), Textron's Bell Helicopters, Foro de Excelencia (Spain), Sweden's PA-Rådet, Skanska, Boliden AB and governments. He led seminars for AFIPS, IEEE, PMI, operations-research societies (INFORMS, CORS), the Ivy-League's Leadership Summit at Harvard, and Japan's Engineering Advancement Association, METI, APEO and the UN University in Tokyo.

In mining, oil and gas, Alain advises the government on large-scale risks in Canada's North and Arctic since 2014. The year 2016 marks the 20th anniversary of his strategic and project-management collaboration with the senior management and scientists of Teck's Applied Research and Technology Group.

Alain was selected as a 2012 Harvard Fellow in Advanced Leadership (ALI) with peers committed to address important issues including the environment, health, education and governance. During his fellowship, Alain honed his expertise in large-scale risks, mentored and delivered leadership seminars to Harvard University’s and other Ivy-League’s students, led the incubation of a complexity-reduction lab. He continues to advice his Harvard peers on strategic leadership.

Alain graduated in Commerce (Quantitative Methods) from Concordia University and is a Harvard Business School’s alumnus in entrepreneurship (OPM, 1997-1999). He fine-tuned his skills in management of change and social psychology at MIT and the Gestalt Institute of Cleveland. He is also certified to teach negotiation in the corporation by Harvard Law School where he was privileged to learn from Robert Mnookin, Lawrence Suskind, Bill Ury, Bruce Patten and the late Roger Fisher.

Recognized by the Project Management Institute for “his outstanding contribution to the state-of-the-art of project management”, Alain was also honored by the Presidents of Harvard University and Harvard Alumni Association for his “Leadership, Vision and Service” to Harvard community. He is the author of the highly appraised book titled “Harnessing the Power of Intelligence” which is part of the unique course materials.

Alain’s pro-bono work focuses on funding and providing advice to advance health, education and poverty reduction. He is a founding sponsor of Roger Fisher House, a conflict-resolution catalyst that is now part of Mercy Corps. He is an Advisory Board Member of both Social Hearts (Japan) and New York’s Open Online Academy for global education in architecture. Inspired by Drs. Jim Kim and Paul Farmer, Alain led the creation of Partners in Health Canada by mobilizing resources to (a) incorporate PIH as a charitable organization; (b) link PIH to strategic allies and philanthropies; (c) host funding events and (d) manufacture and deliver a fuel truck for PIH clinics in Haiti. He led funding projects for the victims of Haiti's earthquake, Japan's Tohoku earthquake and tsunami and Hurricane Sandy. He also orchestrated initiatives for CHEO Children’s Hospital, Food Banks, Canada Without Poverty and Harvard’s Global Month of Service.


“PDI is a fantastic institute. Seminars are presented brilliantly. Alain is a positive instructor. Extremely intelligent and a true role model.”
Sarah MacTavish, Administrative Assistant
London Life

“This course was very interesting and I feel I have gained a lot from it. I would highly recommend this course to other assistants!”
Carol Ann Young, Executive Assistant
Atlantic Canada Opportunities Agency

“This is the second time I attend a course at PDI and the teaching is top quality. The food, service and staff are number #1. It is a pleasure to come and learns at this institution. Thank you!”
Louise Couture, Divisional Assistant, Health Canada


1. Professionalism for Administrative Professionals

  • Strength-deployment (SDI) exercise to identify and learn to deploy your strengths at work and at home
  • Practical success and failure lessons from participants
  • How to improve your decision quality and acceptance

2. Project-Management Skills to Take Charge

  • Uncomplicated tools to make plan and progress clear to everyone regardless of educational background
    • How to draft and validate your project scope
    • How to identify and manage risks; practical exercise
    • Estimating time, resources and cost: Best practices

3. Rapid Progress Tracking Tools and Skills

  • Work progress control: How to assess project status
  • Early warnings to prevent delays and cost overruns

4. Negotiation Skills Critical to Your Success

  • How to prepare for any type of negotiation with bosses, peers, clients, suppliers and subordinates
    • Common errors and tips to avoid rigid positions
  • Subtle elements that can make or break deals
  • Practice exercises: Dealing with objections, power, ploys, hostility, lack of commitment and concessions
  • How to express disagreement and avoid deadlocks
  • How to reach good deals or exit amiably, if required

5. Putting It All Together

  • Preparing cautiously for managerial responsibility: Vital knowledge, skills and attitudes to move forward.

Tuition Fees Regular Govt. Groups of 3
Seminar I (2.5 days, Page 5) $1395 $1345 $1295 each
Adv. Seminar (2 days) $1095 $1045   $995 each
Complete 4.5-day program $2395 $2345 $2295 each

For overnight accommodation, several hotels are located within 10 to 20-minute drive including Hilton, Ramada Inn, Westin, Fairmont Chateau Laurier, Marriott, Sheraton, Delta, Holiday Inn, Days Inn, Best Western, Lord Elgin Hotel and Minto Place Suite Hotel. Click here for detailed information about hotels.


How to Register: Please register, online, call us weekdays (9 AM - 4:30 PM EDT) at +1 819-772-7777; toll free in the USA and Canada: 1-800-HARVARD or send a fax and pay in advance by cheque or credit card.

Send your cheque payable to: The Professional Development Institute PDI Inc.
Fees include books, hand-outs, road maps and other course materials of exceptional value (see above), and a daily continental breakfast plus hot and soft drinks during the morning and afternoon pauses, but exclude hotel accommodation (if required).

Cancellation Policy: Participants registering as a group must send substitutes in lieu of cancelling. For other clients, cancellations are accepted if made at least 10 working days prior to the course, and are subject to a $150 service charge per person. Full fees are payable by anyone who fails to attend or cancels less than 10 working days prior to the session. One substitution or transfer to a later course of the same duration is accepted.


The dress code is business casual at your discretion. Trust your judgment. When unsure, err on the side of caution. If overdressed, you can remove a tie or a jacket and roll up your sleeves. Members of the Canadian Forces and the U.S. defense community can, at their discretion, either dress casually or keep the uniform.

You will be reminded the first day to dress the way you feel most comfortable for a photo session the next morning.

Although every effort will be made to ensure a pleasant learning environment including a suitable temperature, we recommend you bring a sweater or a jacket to the classroom as individual comfort zones differ and sudden variations in the weather can temporarily affect air conditioning.

Also please kindly refrain from using strong fragrances during the session in order to accommodate your fellow participants who suffer from allergies.


Participants certified to have successfully completed this professional-development program can include it in their resume providing they list it exactly as indicated below, either in a single contiguous string or multiple lines. The second and third lines, the city and the date of completion are optional. The provider name (PDI) can, alternatively, be in the first line.

      Advanced Workshop for Executive Assistants & Administrative Professionals
      Practical Skills and Leadership Competencies
      Applying Harvard University Global System™ Tools,
      The Professional Development Institute

Top of this page Top of this page

USA  Cambridge, MA, USA. Call toll free:  1-800-HARVARD
Canada  Ottawa, ON, CANADA. Call toll free:  1-800-HARVARD or +1-819-772-7777
International  Worldwide Order Center & Main Training Campus: 70 Technology Boulevard
Gatineau, QC J8Z 3H8 CANADA, 1-800-HARVARD
International: +1-819-772-7777, Fax: +1-819-772-1114
Collective Intelligence  Australia Distribution Centre, Unit 2 / 39 Shelley Street, Elwood
Victoria, Australia, 3184. Telephone: +61 415 147 337
Agendas Harvard et instruments de gestion Harvard en France: Démarche Harvard University Global System  European Distribution Centre for Harvard Planners: WH Smith, 248, rue de Rivoli, Paris,75001
Dorothée Ben Tahar: +33 1 44 77 88 99 Extension 1 (Stationery). Concorde Metro Station.

     Contact us: E-mail, comments, questions or requests for information, please click here.

     Secure Shopping and Privacy Policy
     Return Policy
     Copyrights, Patents, Trademarks and Other IntellectualProperty Terms & References

     Thank you for visiting us at

Customer Video Testimonials

R & D, Science and Technology Leaders
CEO, Financial Institution (interview in French)
New Managers & Team Leaders in Technology, Defense, Small Business and Governments
Administrative Assistants, Executive Secretaries and Presidential Assistants