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Exclusively created for executives and senior managers in the Government of Canada, this seminar permits the participants to sharpen their unit’s effectiveness through a focus on achieving meaningful results. The objective is to review the principles of the Treasury Board`s Results-Based Management & Accountability Framework (RMAF) for application to improve the execution of any program (not just Transfer Payment Programs for which it is required).

As a participant, you will learn how to apply the framework (Plan, Implement, Monitor and Measure) to improve program focus, team alignment, results and the clear communication of results.

You will interactively learn by doing as you participate in applying the RMAF principles to improving unit effectiveness through a real-life case study.

Results-based management is a life-cycle approach to management that integrates strategy, people, resources, processes and measurements to improve decision-making, transparency, and accountability. The approach focuses on achieving outcomes, implementing performance measurement, learning and changing, and reporting performance.

First introduced in 2000, the Centre of Excellence for Evaluation updated the RMAF in 2005. New requirements include Integrating RMAF with ongoing expenditure review activities and linking RMAF results to a department’s Management, Resources and Results Structure (MRRS) and in relation to its Program Activity Architecture (PAA).

1.   Program Planning & RMAF Overview

2.   Case Study Background

3.   Planning (Theory and application to the Case Study)

• Departmental context
• Program Activity Architecture (PAA)
• Management Resources & Results Structure (MRRS, formerly Planning Reporting & Accountability Structure or PRA)
• Mission
• SWOT analysis
• Strategy identification & prioritization
• Risk assessments
• Resource allocation

4.   Program Profile (Theory and Application to Case Study)

• Context
• Need
• Stakeholders
• Beneficiaries
• Resource allocation

• How activities will lead to expected results (logic model)
• Accountabilities
• Baseline data
• Benchmark data?
• Critical assumptions

• Performance indicators and frequency
• Evaluation criteria and frequency
• Reporting

7.   Synthesis & Conclusion

Barry D. Klett has 30 years of private- and public-sector experience which includes financial analysis and policy development work at the Bank of Canada, responsibility for planning and control, product development and information system programs at Bell Canada. He is experienced in governance architecture and in leading the development of program missions, objectives, strategies, deliverables, action plans and key performance indicators. In these domains, Barry provides best-practice expertise to executives of large enterprises and departments as well as program managers in various organizational units. Barry is also recognized for his cutting-edge advisory expertise in mergers and acquisitions, particulalrly in the high-technology sector.

Barry obtained his MBA at Harvard Business School and a B. Comm. at the University of British Columbia (UBC).

Books, Hand-outs, Road Maps & Course Materials of Exceptional Value

As a participant, you will receive

• a practical workbook on the topics discussed in the class
  
• A. P. Martin's essay: Advanced Risk Management
• The Complete Harvard Road Map on strategy featuring both ongoing and sequential tasks that no manager can ignore;
• A step-by-step Risk Management Road Map
• A Professional Template to formulate strategy and manage resistance to change

Duration, Locations, Fees and CEU Value

Duration: 2 days 8:30 a.m. to 4:00 p.m. Value in Continuing Education Units: 3 CEU Locations: Canada: PDI Conference Center in Ottawa-Gatineau National Capital area. Free parking. Note: Our Ottawa-Gatineau campus is located about an hour direct flight from LaGuardia Airport (New York). Directions available at www.executive.org/directions Tuition Fees: Fees include hand-outs, road maps and course materials of exceptional value, a daily continental breakfast, a light luncheon plus hot and soft drinks twice a day. Regular fees: $995 per participant, Government: $920. Add taxes for non tax-exempted participants. Groups of three or more delegates: $895 per participant. Add taxes for non tax-exempted participants.

Hotel Accommodation for Out-of-Town Participants

For overnight accommodation, several hotels are located within 10 to 20-minute drive including Hilton, Ramada Inn, Westin, Fairmont Chateau Laurier, Marriott, Sheraton, Delta, Holiday Inn, Days Inn, Best Western, Cartier Place Suite Hotel, Lord Elgin Hotel, and Minto Place Suite Hotel. Click here for detailed information about hotels.

Registration and Cancellation Procedures

How to Register: Please register by phone or fax and pay in advance by cheque or credit card. Send your cheque payable to: The Professional Development Institute PDI Inc. Fees include hand-outs, road maps and course materials of exceptional value (see above), a daily continental breakfast, light luncheon plus hot and soft drinks during the morning and afternoon pauses, but exclude hotel accommodation (if required). Cancellation Policy: Participants registering as a group must send substitutes in lieu of cancelling. For other clients, cancellations are accepted if made at least 10 working days prior to the course, and are subject to a $100 service charge per person. Full fees are payable by anyone who fails to attend or cancels less than 10 working days prior to the session. One substitution or transfer to a later course of the same duration is allowed. Register Now

Personal Comfort, Dress Code and Photo Session

The dress code is business casual at your discretion. Trust your judgment. When unsure, err on the side of caution. If overdressed, you can remove a tie or a jacket and roll up your sleeves. Members of the Canadian Forces and the U.S. defense community can, at their discretion, either dress casually or keep the uniform. You will be reminded the first day to dress the way you feel most comfortable for a photo session the next morning. Although every effort will be made to ensure a pleasant learning environment including a suitable temperature, we recommend you bring a sweater or a jacket to the classroom as individual comfort zones differ and sudden variations in the weather can temporarily affect air conditioning. Also please kindly refrain from using strong fragrances during the session in order to accommodate your fellow participants who suffer from asthma.

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