Unique in North-America, this exclusive certificate is awarded to the participants who have successfully completed the Workshop Executive Assistants & Administrative Professionals Applying Harvard University Global System™
"Mr. Martin is very knowledgeable and engages his students on real life situations and challenges you to think deeper on the topics.
Melissa Schaefer, Executive Assistant
Skyjack Inc., St. Charles, Illinois
I found this course to be very informative and helpful to my position. I look forward to using the tools I have learned over the past couple of days at my workplace. I feel very fortunate to be able to attend this seminar at the start of my career; I will use most of the tools and suggestions from Mr. Martin on a everyday basis.
Melanie Farmer, Executive Secretary
Canada Border Services Agency
The course is packed full of vital information. Goes into depth in certain areas. Very fast paced. Will definitely be able to apply it to my job.
Jill Lindeman, Executive Assistant
Premier Manufacturing, Cincinatti, OH
Mr. Alain Paul Martin is a very knowledgeable person, very interesting to listen to. Three-day seminar well worth the price... Keep up the good work.
Aline Hawthorne, Assistant to the Director General,
Public Service Commission
Every government department or agency should seriously consider this workshop as part of mandatory curriculum for the administrative assistants. I will definitely be promoting this workshop to colleagues and associates back in the workforce.
Public Administration Development Centre
Canada School of Public Service
Refreshing, honest and direct delivery. No time wasted!
Patricia Carisse, Media Strategist
TV and Video Production Advisor
This course is so intense and so enjoyable. I will now be able to work with and understand any type of manager.
Sharon Binz, Administrative Assistant
Defence Construction Canada
If you wish to enrich your knowledge, take the plunge and participate in this course. It will help you move up in your career.
Natalie Gendron, Administrative Secretary
University of Ottawa
It is wonderful to have a course for assistant level which provides tools, valuable information and the encouragement that assistants can move up.
Kim Mageau, Planning Administrator
Je suis venue au cours avec beaucoup de réticences. Alain Paul est l'exception qui confirme la règle. Il m'a beaucoup appris et motivée.
Pauline Heyendal, Adjointe de la greffière
Comité des griefs des forces canadiennes
Stimulating, task oriented and very enlightening; this course is what we all need as administrative assistants.
Samba Matabaro, Administrative Assistant
Department of National Defense
I would recommend this Institute. I have learned well in the last 3 days and am certain that the new knowledge will make me more efficient.
Patricia Peer, Administrative Assistant
The material covered can/should be applied to all areas of life, not just business. I feel inspired to seek beyond my present accomplishments.
Bonnie Dow, Administrative Assistant
Natural Resources Canada
I have enjoyed the seminar very much. It was very informative and interesting.
Kim McCool, Administrative Assistant
This is by far the most enriching seminar I have attented in my career. It has taught me so much, I strongly believe it will help me improve my productivity and time. I can't wait to use my new tips and tools, both at home and at work.
Paulette Ménard, Executive Assistant
Privy Council Office
Better than any other course for assistants!
Martine Tardif, Administrative Assistant
This workshop was interesting informative, and most important, provided me with new concepts and tools to improve workplace processes. Im excited to put these new skills into practice for my own benefit and that of my team and our organization as a whole.
Robyn McNeil, Executive Assistant
REDspace Inc., Bedford, NS
This seminar helps me validate priority and deadlines, manage time, conflict and difficult people in a very friendly and relaxed environment. Excellent assistance!
Allet van Niekerk, Administrative Officer
Department of Decision Science
University of South Africa, Pretoria
I learned more than I could imagine and I do feel empowered to succeed. I look forward to taking other courses.
Angela Giles, Administrative Assistant
The skills that have been taught are extremely versatile, and transferable across all facets of our busy and complicated lives incredibly useful!
Kelly McCabe, Executive Assistant
Public Health Agency of Canada
Excellent workshop will benefit professional development and growth of even the most experienced and intelligent administrative or executive assistant.
Annette Pradolini, Executive Assistant
Chair, Laboratory Sciences
Truly Enlightening and attitude changing. An intense and satisfying learning experience.
Pilar Sancho, Administrative Assistant
As a good listener, I really enjoyed it and met different people from all over the world.
Elaine Akulukjuk, Executive Secretary
Legislative Assembly of Nunavut
I now have a better understanding of myself and my boss.
Kathleen Alexander, Program Coordinator
George Brown College
I am very pleased and happy to have attended this seminar. I learned so much more than I expected. The speaker is very impressive and a real source of inspiration.
Anne Garand, Administrative Assistant
CFSCE, Department of National Defense
I enjoyed this seminar tremendously and intend on bringing back all the knowledge I have acquired here and exercise it in my workplace.
Mélanie Joanisse, Administrative Assistant
This is the first Administrative Assistants course that I have attended that actually provides useful information that I can bring back to my office and put into practice. Thank you, Alain.
Lucie Greffe, Executive Assistant
Filled with real-life examples, this seminar will help me in: setting priorities, dealing with difficult people and managing my time.
Vanessa Pereira, Executive Assistant
Alain Martin has an extraordinary ability to empower his listeners to think critically about their job.
Michelle Lynch, Assistant to the Dean
Business and Creative Arts
George Brown College, Toronto
I will recommend this course to other administrators to incorporate into their learning plans as it is the most beneficial course, far more than I imagined.
Brenda Price, Administrative Officer
Well planned, well resourced and well presented. I enjoyed it immensely.
Lucie Webb, Executive Assistant
Renfrew Family & Childrens Services
I would highly recommend any course given by Alain Martin. His expertise and knowledge can be benefited by all. This course has exceeded my expectations.
Linda Molyneaux, Executive Assistant
Bank of Canada
Planned in Boston, New York and Canada
Applying Harvard University Global System™ Tools
for Partnering with Your Team and Management and Moving Forward
Rich in practical learning and illustrations pertinent the participants' context, both business and government, this unique 2.5-day workshop has been led by Alain Paul Martin in North America and Europe during the last ten years. It has been designed for management assistants interested in maximizing their potential for exercising greater responsibility beyond the present position.
The focus is on the skills and tools to improve productivity, build a winning team with bosses and peers, and maximize value to your organization. This unique experience will help you:
Much of your time during this workshop will be invested to deal with back-home problems and barriers to building a winning team. We believe learning occurs most readily when quickly applied to real-life situations you care about. Therefore, we want you to do some thinking before the workshop about:
DETAILED OUTLINE (2.5 DAYS - 2 CEU)
1. Taking Charge without the Benefit of Authority
2. How to Set Goals and Priorities
3. Managing Conflicts and Difficult People
4. Preventing Role and Responsibility Conflicts
5. Personal Organization - Scheduling Your Day
6. How to Control Interruptions and Time-Wasters
7. How to Prepare Shorter and Productive Meetings
8. Building the Foundation for Career Excellence
WORKSHOP LEADER: Alain Paul MARTIN
A Harvard Fellow (Advanced Leadership) educated in the science and practice of strategy, negotiation and team leadership (Harvard Business and Law Schools, Concordia, MIT), Alain Martin is a board member in the USA, Canada, Europe and Japan. He works mostly behind the scene to improve innovation quality, capacity and velocity by coaching executives, team leaders, scientists, negotiators, marketers, lawyers, intelligence analysts and executive assistants. An inventor who held patents (USA, Canada, Japan), Alain is the Chief Architect of Harvard University Global System™, the innovative framework and toolkit applied in strategy formulation, principled negotiation, project management and products/service incubation, design, prototyping, development, production, value extraction and client retention.
Alain has advised two prime ministers of Canada (4 years), the UNESCOs
Director General, the CEOs of biotechnology firms (BiokPlus), financial
institutions (Desjardins community bank and casualty-insurance subsidiary
for 10 years) and progressive unions (APOC-AOPC). He held risk- and
IT-management positions at Du Pont, Bombardier, Domtar and
CBC-SRC. He was twice a faculty member at the University of Quebec
where he taught negotiation and change management
in the M.Sc. and MGP Project-Management programs and Led assignments
where sensitive multipartite negotiations
were of paramount importance, including:
(a) the incubation of the Canadian Food Inspection Agency with Dr. Brian Morrissey;
(b) a brainstorming retreat with Health-Canadas
executives and medical professionals to prepare a risk-management strategy
nine months before Mad Cow was diagnosed in Canada;
(c) a proposal to the Prime Minister on defusing the growing tensions between Canada
and its Asian trade partners, particularly Japan, following the discovery of
mad-cow disease in Alberta;
(d) the merger of five agencies mandated to protect investors, maintain
the integrity of securities markets, and regulate financial institutions in Quebec;
(e) the creation of a trilateral cooperation network
to mobilize Canadian talent and know-how with petrodollar financing
(Kuwait, Abu Dhabi) for the benefit of the poorest nations in Asia and Africa;
(f) coaching leaders of the First Nations in British Columbia
and those of the Sakha (Yakutia) Republic to apply principled negotiation
in resolving critical issues with their respective
Alain graduated in Commerce (Quantitative Methods) from
Concordia University and is a Harvard Business Schools
alumnus in entrepreneurship (OPM, 1997-1999). He fine-tuned
his skills in management of change and social psychology
at MIT and the Gestalt Institute of Cleveland. He is also
certified to teach negotiation in the corporation by Harvard
Law School where he was privileged to learn from Robert Mnookin,
Lawrence Suskind, Bill Ury, Bruce Patten and the late Roger Fisher.
Alains pro-bono work focuses on funding and providing advice to advance health, education and poverty reduction. He is a founding sponsor of Roger Fisher House, a conflict-resolution catalyst that is now part of Mercy Corps. He is an Advisory Board Member of both Social Hearts (Japan) and New Yorks Build Academy for global education in architecture, engineering and construction. Inspired by Drs. Jim Kim and Paul Farmer, Alain led the creation of Partners in Health Canada by mobilizing resources to (a) incorporate PIH as a charitable organization; (b) link PIH to strategic allies and philanthropies; (c) host funding events and (d) manufacture and deliver a fuel truck for PIH clinics in Haiti. He led funding projects for the victims of Haitis earthquake, Japans Tohoku earthquake and tsunami and Hurricane Sandy (with the support of French Embassy in Washington). He also orchestrated initiatives for CHEO Childrens Hospital, Food Banks, Canada Without Poverty and led three times Harvards Global Month of Service.
TUITION FEES & HOW REGISTER
REGISTRATION AND CANCELLATION PROCEDURES
How to Register: Please register, online, call us weekdays (9 AM - 4:30 PM EDT) at +1 819-772-7777; toll free in the USA and Canada: 1-800-HARVARD or send a fax and pay in advance by cheque or credit card.
Send your cheque payable to: The Professional Development Institute PDI Inc.
Cancellation Policy: Participants registering as a group must send substitutes in lieu of cancelling. For other clients, cancellations are accepted if made at least 10 working days prior to the course, and are subject to a $150 service charge per person. Full fees are payable by anyone who fails to attend or cancels less than 10 working days prior to the session. One substitution or transfer to a later course of the same duration is accepted.
WORKSHOP LOCATIONS AND HOTEL ACCOMODATION
BRING THIS WORKSHOP TO YOUR ORGANIZATION
We deliver in-house versions of this workshop worldwide to business and governments, NGOs and bar
associations and other societies. We would be delighted to work together with your team anywhere. Ask us
for a proposal based on the number of participants, the seminar duration and a selection of cutting-edge
course materials and case studies most applicable to your environment.
PERSONAL COMFORT, DRESS CODE and PHOTO SESSION
The dress code is business casual at your discretion. Trust your judgment. When
unsure, err on the side of caution. If overdressed, you can remove a tie or a
jacket and roll up your sleeves. Members of the Canadian Forces and the U.S.
defense community can, at their discretion, either dress casually or keep the
HOW TO MAKE A DIFFERENCE ON YOUR RESUMÉ
This workshop provides universal skills that are in high demand as pre-requisites for excellence
in every leadership and professional position. When these skills are acquired at a reputable institution
like ours, they will stand out on your CV, as a notable accomplishment.
Workshop for Executive Assistants & Administrative Professionals
Applying Harvard University Global System™ Tools
Optional line: Best Practices and Skills for Partnering with Your Team and Management and Moving Forward
Optional line: Led by Alain Paul Martin
Optional line: The Professional Development Institute
Optional line: Seminar year or full date